Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: why cant i install latest update

Even though I am connected to internet, the update won't install because I'm not connected to internet

Posted on

Reply

Nov 16, 2017 7:04 AM in response to Staciek67 In response to Staciek67

Hi Staciek67,
Thanks for using the Apple Support Communities. If you are having issues updating your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful. In particular, if an over-the-air/wireless update does not work, you may want to try updating directly connected to a computer via iTunes:
Get help with over-the-air iOS updates - Apple Support
Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
Regards.

Nov 16, 2017 7:04 AM

Reply Helpful
User profile for user: Staciek67

Question: why cant i install latest update