Why have a preorder option that doesn’t work?
This was my first Apple preorder of any type. I purchased the iPhone 3s, 4s, 5, 5c, 6+, & 6s+ all directly through either an AT&T or Apple retail store months after their release with no wait. I was excited for the announcement of the IPhone X and was up at 3:01 Eastern Standard time ready on two computers ready to get my phone. It wasn’t until 3:09am did the Apple site update so I could place the order. I was extremely excited to get a delivery date of November 3rd but after I received my confirmation email @3:13am I noticed that the delivery date had changed to November 17-24. Now this wouldn’t be that a big of a deal except when my brother, who didn’t preorder, can walk-in to his cellular store on November 3rd and walk out with a brand new iPhone X. Now I sit here weeks later watching my brother use his new phone while mine sits somewhere in Incheon Korea. Why have a preorder option if Apple doesn’t care about those customers who took the time to preorder. I could have slept and went into the store on November 3rd a had the phone faster. Why Apple? Why?
