Keynote slide transfer problem

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Keynote slide transfer problem

After updating Keynote today to version 7.3.1 (I have a MacBook Pro running macOS Sierra), I am now no longer able to copy content from a slide in one presentation and transfer it to a blank slide in another presentation, nor am I able to drag a slide from one presentation to another. When I try, I get the "error" sound, and the slides being moved seem to "float" in place. It's very odd. Anyone have a solution to this, or know why this might be happening? Thank you for your help!

MacBook Pro (Retina, 13-inch, Mid 2014), macOS Sierra (10.12.6)

Posted on Nov 15, 2017 9:02 PM

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Answer 1

Nov 16, 2017 3:59 AM in response to jp3037

two options that work for most problems:

1 - Re-install Keynote 7.3.0 from your back up.

2 - reset Keynote:

uninstall Keynote;
for this procedure to work, an application removal tool must be used, Appcleaner is free and works well for this. It can be downloaded from the developers website: Appcleaner
Empty the Trash
restart the Mac: Apple Menu > Restart
re-install Keynote from the Mac App Store

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