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Chinese characters on appleID payment info

Hello. Yesterday I was locked out of my apple account due to a "security measure" and I had to recover the account via my security questions which was all fine and good. Today I had to do the same thing on my Macbook in the account settings but the system is stuck on processing the password and can't proceed. I logged in via my browser and by coincidence I looked at my payment info which was now replaced by foreign characters (See attached picture) User uploaded file

Is my account breached? I am not logged in on other devices on my own as of right now.

MacBook Pro with Retina display, macOS High Sierra (10.13.1)

Posted on Nov 16, 2017 12:41 AM

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1 reply

Nov 16, 2017 6:37 AM in response to ekrof

If there is a cancel option, I would try that and then start over.


If necessary, there is a contact link.


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Chinese characters on appleID payment info

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