Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Every since the last two upgrades by Apple, the battery on my phone is rapidly discharging. I spent four hours in the apple store yesterday and that didn't solve the issue. I've had the phone on for only an hour and the battery is already depleted.

Every since the last two upgrades by Apple, the battery on my phone is rapidly discharging. I spent four hours in the apple store yesterday and that didn't solve the issue. I've had the phone on for only an hour and the battery is already depleted.

Posted on Nov 16, 2017 7:24 AM

Reply
5 replies

Nov 16, 2017 8:03 AM in response to ariana1967

Did the "genius" say anything about the new iOS needing to do "housecleaning" of old code in the background?

This happens with every major upgrade & some updates - sometimes even resulting in the phone getting noticeably "hot"


Every time that I have recommended some "old advice" (c. iOS 9.?) to wait 24-48 hours and post back if the issue does not right itself, no one has come back to report either way - I must assume that it works, since no complaints

Nov 29, 2017 11:05 AM in response to ariana1967

What iPhone model?

Report current iOS version.


It is time for you to tell a more complete story of all the events - detailed.

Write down times of events so you can report precise data - "alarmingly fast" is not data (though I get what you mean)


What did the Genius actually SAY? 4 hours is a long time just to have them throw their hands in the air.


What you need to do is develop a story from experimental procedures that can be replicated by the Genius... take the fully charged iPhone - OFF - to the Genius Bar and demonstrate what happens

Every since the last two upgrades by Apple, the battery on my phone is rapidly discharging. I spent four hours in the apple store yesterday and that didn't solve the issue. I've had the phone on for only an hour and the battery is already depleted.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.