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Question: I tried to redeem my iTunes gift card but it said it was already redeemed

I bought the card from the store and tried to redeem it on my iPad and it took forever so I pressed cancel and tried again but this time it said it was already redeemed and when I looked at my info it didn’t show I had redeemed it. So I tried it on my phone and I got the same results

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User profile for user: Jordan.Szymanski

Question: I tried to redeem my iTunes gift card but it said it was already redeemed