Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iCloud help?

I purchased a phone offline but the iCloud was still logged in. Now I can’t remove it. Help ?

Posted on

Reply

Page content loaded

Nov 17, 2017 9:12 AM in response to Kyrajayee In response to Kyrajayee

If the previous owner is still logged into the device, the only way to remove the Activation Lock (I'm assuming that's what you've encountered) is to have that previous owner login with their Apple ID credentials to remove it.

Nov 17, 2017 9:12 AM

Reply Helpful
User profile for user: Kyrajayee

Question: iCloud help?