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i dont know how to get my cellular from my old phone to my new phone please ep

I'm trying to get my cellular from my old phone activated on my new phone. I got a sim card in the new phone so it not that. Ugh.

Posted on Nov 16, 2017 8:33 PM

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Question marked as Best reply

Posted on Nov 17, 2017 3:33 AM

Have you contacted your carrier for advice and if so, what was suggested?


Is the new phone compatible with the carrier and do you have the correct sim?


Have you performed a carrier reset and service update on the new phone?

2 replies

i dont know how to get my cellular from my old phone to my new phone please ep

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