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Question:

Question: Permissions not Changing on High Sierra

Having persistent problems with permission problems since upgrading to High Sierra.

Candidly, I'm not sure it upgraded completely, I recall it may have stalled toward the end, but it's been awhile and I've been a bit busy

Trying to work with with files in a DMG that I created.

The files are copy-able, but the DMG is too big to copy the whole thing to HD and just delete the former DMG.

I've run EtreCheck and will post below.

Thanks in advance.


EtreCheck version: 3.4.6 (460)

Report generated 2017-11-17 12:58:43

Download EtreCheck from https://etrecheck.com

Runtime: 2:39

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Other problem

Description:

HIgh Sierra permissions, etc.


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 87

iCloud Quota: 26.22 GB available

iCloud Status: 2 pending files


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1 GB

Color LCD 1920 x 1080

DELL S2240M 1920 x 1080 @ 60 Hz


Disk Information:

Samsung SSD 850 EVO 500GB disk0: (500.11 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 499.90 GB


HL-DT-ST DVDRW
GS31N
()


USB Information:

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

VIA Labs, Inc. USB3.0 Hub

VIA Labs, Inc. USB2.0 Hub

Metadot - Das Keyboard Das Keyboard


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

zippy2012 (disk1s1 - APFS) /
[Startup]: 499.90 GB (63.05 GB free)

Physical disk: disk0s2 499.90 GB (63.05 GB free)

(disk1s2) <not mounted>
[Preboot]: 499.90 GB

Physical disk: disk0s2 499.90 GB

(disk1s3) <not mounted>
[Recovery]: 499.90 GB

Physical disk: disk0s2 499.90 GB

(disk1s4) /private/var/vm
[VM]: 499.90 GB

Physical disk: disk0s2 499.90 GB

latest_bu_par tial_917 (disk5s1 - APFS) /Volumes/latest_bu_par tial_917 : 145 MB (91 MB free)

Physical disk: disk4s1 145 MB (91 MB free)

CLEANUP_DESK (disk7s1 - APFS) /Volumes/CLEANUP_DESK : 41.13 GB (2.98 GB free)

Physical disk: disk6s2 41.13 GB (2.98 GB free)


System Software:

macOS High Sierra
10.13 (17A405) - Time since boot: about 4 days


Gatekeeper:

Mac App Store and identified developers


Clean up:

/Library/LaunchDaemons/com.sharpcast.xfsmond.plist

/Library/Application Support/SugarSync/scxfsmond -log error -launchd

Executable not found!

One orphan file found. [Clean up]


Kernel Extensions:

/Applications/Transmit.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Lookup]


/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Lookup]

[loaded] com.logitech.manager.kernel.driver (6.70.1 - SDK 10.11) [Lookup]


/System/Library/Extensions

[not loaded] com.Maxtor.driver.PowSecDriver (4.3.19) [Lookup]

[not loaded] com.cleverandson.driver.XAerial (1.1.0) [Lookup]

[not loaded] com.cy.iokit.Morpheus (1.4.0) [Lookup]

[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.1.2) [Lookup]

[not loaded] com.lexarmedia.driver.IOUSBJumpshotClass (1.0.1) [Lookup]

[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Lookup]

[not loaded] com.novatelwireless.driver.3G (v2.2.8 (3)) [Lookup]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Lookup]

[not loaded] com.palm.ClassicNotSeizeDriver (3.0.2) [Lookup]

[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) [Lookup]

[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) [Lookup]

[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Lookup]

[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.0.5-3) [Lookup]

[not loaded] jp.co.epson.driver.EpsonNet_PSUSBNotSeize (1.0.0) [Lookup]

[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) [Lookup]

[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) [Lookup]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[not loaded] com.novatelwireless.driver.3GData (v2.2.8 (3)) [Lookup]


/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns

[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6) [Lookup]

[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6) [Lookup]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 155 Apple tasks

[running] 126 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 170 Apple tasks

[running] 122 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2017-10-01) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 7144e28 be93c7fb - installed 2017-02-11) [Lookup]

[running] org.chromium.chromoting.plist (Shell Script 81572da9 - installed 2017-10-23) [Lookup]


Launch Daemons:

[running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[running] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-27)

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-03)

[loaded] com.barebones.authd.plist (Bare Bones Software, Inc. - installed 2013-05-13) [Lookup]

[loaded] com.barebones.textwrangler.plist (? ? ? - installed 2012-03-21) [Lookup]

[loaded] com.cloudpath.maccmd.plist (? 54c74fb5 b76a4b65 - installed 2011-03-25) [Lookup]

[not loaded] com.crashplan.engine.plist (? 0 ? - installed 2017-07-14) [Lookup]

[loaded] com.disconnect.networklistener.plist (Shell Script 5d49b512 - installed 2015-06-01) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-06) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-12-12) [Lookup]

[loaded] com.sharpcast.xfsmond.plist (? 70fa257b 0 - installed 2014-05-28) [Lookup] - /Library/Application Support/SugarSync/scxfsmond: Executable not found!


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-12) [Lookup]

[running] com.akamai.single-user-client.plist (? de48f33 f4f704a9 - installed 2017-09-21) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[running] com.google.Chrome.framework.plist (Google Inc. - installed 2017-11-13) [Lookup]

[running] com.lastpass.LastPassHelper.plist (Joseph Siegrist - installed 2016-01-05) [Lookup]

[loaded] com.pia.pia_manager.plist (? 59be741a 2fc34e04 - installed 2016-01-05) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-07) [Lookup]

[running] homebrew.mxcl.postgresql.plist (? ba6c2081 561de22f - installed 2016-03-25) [Lookup]


User Login Items:

Alfred 3 Application

(/Applications/Alfred 3.app)

CheatSheet Application

(/Applications/CheatSheet.app)

Fantastical Launcher SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-26)

(/Applications/Fantastical 2.app/Contents/Library/LoginItems/Fantastical Launcher.app)

EvernoteHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-11-03)

(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

ColorsHelpersApp SMLoginItem - Hidden (Apple, Inc. - installed 2017-04-15)

(/Applications/Colors.app/Contents/Library/LoginItems/ColorsHelpersApp.app)

CloudKitJS Callback URL SMLoginItem - Hidden (AgileBits Inc. - installed 2017-10-26)

(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

ATLoginItemHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-10-21)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2017-01-13)

(/Applications/AppCleaner 2.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)

(null) SMLoginItem - Hidden (Dashlane - installed 2017-11-07)

(/Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app)

HiddenMeHelperApp SMLoginItem - Hidden (Apple, Inc. - installed 2015-08-25)

(/Applications/HiddenMe Free.app/Contents/Library/LoginItems/HiddenMeHelperApp.app)


Internet Plug-ins:

nplastpass: 3.1.61 (installed 2015-01-11) [Lookup]

Google Earth Web Plug-in: 6.2 (installed 2012-04-14) [Lookup]

OfficeLiveBrowserPlugin: 12.2.3 (installed 2009-10-19) [Lookup]

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2013-07-11) [Lookup]

RealPlayer Plugin: Unknown

AdobeAAMDetect: 3.0.0.0 (installed 2017-09-29) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-01-18) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-20)

Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]

iPhotoPhotocast: 7.0 (installed 2011-07-12)

SharePointBrowserPlugin: 14.6.0 (installed 2017-01-21) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]

Photo Center Plugin: Photo Center Plugin 1.1.1.0 (installed 2006-04-01) [Lookup]

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup]

JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-02-11) Check version


Audio Plug-ins:

EcammAudioLoader: 1.0.4 (installed 2016-12-23) [Lookup]

CallRecorder: v2.6.1 (installed 2016-12-23) [Lookup]


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-11) [Lookup]

Flash Player (installed 2017-10-25) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2013-11-29) [Lookup]

Java (installed 2017-02-11) [Lookup]

Logi Options Launcher (installed 2017-10-01) [Lookup]

MagicPrefs (installed 2016-01-20) [Lookup]


Time Machine:

Auto backup: YES

Volumes being backed up:

zippy2012: Disk size: 499.90 GB Disk used: 436.85 GB

Destinations:

CJB_2TB_1114 [Local]

Total size: 1.50 TB

Total number of backups: 81

Oldest backup:
July 23, 2016, 1:02 PM

Last backup:
October 3, 2017, 5:28 PM

Size of backup disk: Adequate

Backup size 1.50 TB > (Disk used 436.85 GB X 3)


Top Processes by CPU:

24%
WindowServer

13%
kernel_task

5%
CheatSheet

4%
Finder

4%
Google Chrome


Top Processes by Memory:

1.16 GB
kernel_task

490 MB Google Chrome Helper

277 MB WindowServer

268 MB Google Chrome

218 MB Finder


Top Processes by Network Use:

Input Output Process name

877 KB 175 KB mDNSResponder

142 KB 81 KB apsd

18 KB 36 KB remoting_me2me_host

13 KB 22 KB nsurlsessiond

15 KB 7 KB cloudd


Top Processes by Energy Use:

32.96 Messages

22.94 sandboxd

16.24 WindowServer

4.52 CheatSheet


Virtual Memory Information:

1.40 GB
Available RAM

116 MB Free RAM

6.60 GB
Used RAM

1.29 GB
Cached files

1.16 GB
Swap Used


Software installs (last 30 days):

Dr. Antivirus: 2.0.2 (installed 2017-10-19)

CleanMyDrive 2: 2.1.9 (installed 2017-10-20)

Fantastical: 2.4.3 (installed 2017-10-21)

Dr. Cleaner: 3.3.1 (installed 2017-10-21)

Python:
(installed 2017-10-22)

Adobe Flash Player:
(installed 2017-10-25)

Adobe Pepper Flash Player:
(installed 2017-10-26)

Fantastical: 2.4.4 (installed 2017-10-26)

Mactracker: 7.7 (installed 2017-10-26)

Refly Editor: 2.0.4 (installed 2017-10-28)

Spark: 1.5.2 (installed 2017-10-28)

Evernote: 6.13 (installed 2017-11-03)

Todoist: 7.0.5 (installed 2017-11-05)

Compare Folders: 1.2.2 (installed 2017-11-07)

CleanMyDrive 2: 2.1.10 (installed 2017-11-08)

Spark: 1.5.3 (installed 2017-11-09)

Refly Editor: 2.0.5 (installed 2017-11-13)

Adobe Flash Player:
(installed 2017-11-14)

Adobe Pepper Flash Player:
(installed 2017-11-14)

Adobe Acrobat DC (18.009.20044):
(installed 2017-11-17)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-17 11:00:16 Adobe Bridge CC 2018.app High CPU use [Open] [Details]

2017-11-13 17:08:01 Last shutdown cause: 3 - Hard shutdown

MacBook Pro, macOS High Sierra (10.13)

Posted on

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Question marked as Helpful

Nov 18, 2017 3:54 AM in response to runningboy93 In response to runningboy93

I've had the SSD for about 17-19 months and now is the only time I've had a permission issue (since upgrading to High Sierra).


I understand. The reason is likely to be related to macOS firmware upgrades that are not designed to install on non-Apple SSDs. Those firmware upgrades often coincide with macOS upgrades, and they did with HS.


Apple does not consider hard disks or other internal storage media user-replaceable items. Of course lots of people do that, but you're kind of on your own when you do. If you were to take your Mac to Apple and tell them to fix it, they would remove nonconforming components and install their own, including user-installed batteries or solid state drives. However, it's quite unlikely they would even agree to service a Mac with user installed modifications. They might suggest non-Apple repair options for you to consider.


You might pursue recourse through Samsung.


Any thought on whether any /all of that will address ability to manipulate my files within DMGs I created?


Unfortunately I have no idea. You have to fix hardware before addressing potential software causes.


It's not entirely clear to me whether the problems you describe are strictly related to Permissions though. Disk permissions can no longer be altered. Permissions within your home folder can be altered, and the only way to rectify that is described in the following: Resolve issues caused by changing the permissions of items in your home folder - Apple Support. Try that.

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Nov 17, 2017 11:28 AM in response to runningboy93 In response to runningboy93

Samsung SSD 850 EVO 500GB disk0: (500.11 GB) (Solid State - TRIM: No)


Those SSDs have a particularly poor reputation among Mac users. Replace it with one manufactured by a company known to support Macs.


Dr. Antivirus: 2.0.2 (installed 2017-10-19)

CleanMyDrive 2: 2.1.9 (installed 2017-10-20)

Dr. Cleaner: 3.3.1 (installed 2017-10-21)


All the usual suspects. Rule 1 of Macs is don't install junk. Never install any non-Apple "anti-virus" junk, anything with "cleaner" or "doctor" in its name, and that goes double for any "antivirus cleaner doctors".


macOS High Sierra 10.13 (17A405) - Time since boot: about 4 days


Learn how to Keep your Mac up to date - Apple Support.


Battery: Health = Check Battery - Cycle count = 87


Do that too: About Mac notebook batteries - Apple Support.

Nov 17, 2017 11:28 AM

Reply Helpful

Nov 17, 2017 1:28 PM in response to John Galt In response to John Galt

If this is redundant, forgive me - it's not showing despite my response.

I'll rectify the software/app issues you surfaced.

I've had the SSD for about 17-19 months and now is the only time I've had a permission issue (since upgrading to High Sierra).

Any thought on whether any /all of that will address ability to manipulate my files within DMGs I created?

Nov 17, 2017 1:28 PM

Reply Helpful
Question marked as Helpful

Nov 18, 2017 3:54 AM in response to runningboy93 In response to runningboy93

I've had the SSD for about 17-19 months and now is the only time I've had a permission issue (since upgrading to High Sierra).


I understand. The reason is likely to be related to macOS firmware upgrades that are not designed to install on non-Apple SSDs. Those firmware upgrades often coincide with macOS upgrades, and they did with HS.


Apple does not consider hard disks or other internal storage media user-replaceable items. Of course lots of people do that, but you're kind of on your own when you do. If you were to take your Mac to Apple and tell them to fix it, they would remove nonconforming components and install their own, including user-installed batteries or solid state drives. However, it's quite unlikely they would even agree to service a Mac with user installed modifications. They might suggest non-Apple repair options for you to consider.


You might pursue recourse through Samsung.


Any thought on whether any /all of that will address ability to manipulate my files within DMGs I created?


Unfortunately I have no idea. You have to fix hardware before addressing potential software causes.


It's not entirely clear to me whether the problems you describe are strictly related to Permissions though. Disk permissions can no longer be altered. Permissions within your home folder can be altered, and the only way to rectify that is described in the following: Resolve issues caused by changing the permissions of items in your home folder - Apple Support. Try that.

Nov 18, 2017 3:54 AM

Reply Helpful (2)
User profile for user: runningboy93

Question: Permissions not Changing on High Sierra