Solving whats making a kernel panic problem on my imac
I have an iMac (Retina 5K, 27-inch, Late 2015)
3.2 GHz Intel Core i5
8 GB 1867 MHz DDR3
AMD Radeon R9 M380 2048 MB
Problem is at random times my imac just shuts down and restarts. The only thing I do that may be different from most people is that I run windows using a Parallels pvm file as I need windows to do my work.
I am hoping someone can help because I dont understand anything on the report that my imac generates.
Thanks in advance for any help or advice anyone can provide.
Here is the report that my computer generates.
Anonymous UUID: 4A33371D-CB71-F53A-A8CF-80A626F16F72
Sat Nov 18 07:34:23 2017
*** Panic Report ***
panic(cpu 3 caller 0xffffff8013f32914): "Invalid waitq: 0"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.71.6/osfmk/kern/waitq.c:5 000
Backtrace (CPU 3), Frame : Return Address
0xffffff812440bd90 : 0xffffff8013eea56c
0xffffff812440be10 : 0xffffff8013f32914
0xffffff812440be50 : 0xffffff801434dacb
0xffffff812440bea0 : 0xffffff801434d863
0xffffff812440bf10 : 0xffffff80143524ba
0xffffff812440bf50 : 0xffffff8014424995
0xffffff812440bfb0 : 0xffffff8013e9bd96
BSD process name corresponding to current thread: lsof
Mac OS version:
16G1036
Kernel version:
Darwin Kernel Version 16.7.0: Wed Oct 4 00:17:00 PDT 2017; root:xnu-3789.71.6~1/RELEASE_X86_64
Kernel UUID: F487A842-6E21-37AB-83C3-83F951218734
Kernel slide: 0x0000000013c00000
Kernel text base: 0xffffff8013e00000
__HIB text base: 0xffffff8013d00000
System model name: iMac17,1 (Mac-65CE76090165799A)
System uptime in nanoseconds: 2162372641295
last loaded kext at 1890086242666: com.parallels.kext.vnic 12.2.1 41615 (addr 0xffffff7f97eb0000, size 32768)
last unloaded kext at 1999435202466: com.apple.iokit.IOUSBMassStorageDriver 131.60.1 (addr 0xffffff7f94d50000, size 184320)
loaded kexts:
com.parallels.kext.vnic 12.2.1 41615
com.parallels.kext.netbridge 12.2.1 41615
com.parallels.kext.hypervisor 12.2.1 41615
com.parallels.kext.usbconnect 12.2.1 41615
com.apple.filesystems.smbfs 3.1.2
com.apple.driver.AppleTopCaseHIDEventDriver 114
com.apple.driver.AppleHSBluetoothDriver 114
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.17
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleGraphicsDevicePolicy 3.14.49
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.kext.AMDFramebuffer 1.5.1
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelSKLGraphics 10.2.5
com.apple.AMDRadeonX4000 1.5.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.5f1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD8000Controller 1.5.1
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.3
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.2.10
com.apple.driver.AirPort.Brcm4360 1151.1.1a1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleHIDKeyboard 199
com.apple.driver.AppleMultitouchDriver 368.16
com.apple.driver.AppleInputDeviceSupport 76.7
com.apple.driver.IOBluetoothHIDDriver 5.0.5f1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 159.10
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOAcceleratorFamily2 311.15
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.kext.AMDSupport 1.5.1
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.driver.AppleGraphicsControl 3.14.49
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac17,1, BootROM IM171.0110.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.33f10
Graphics: AMD Radeon R9 M380, AMD Radeon R9 M380, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.171.131.1a1)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: USB 2.0 Hub
USB Device: My Passport 25E2
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 28.1
IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS Sierra (10.12.6), null