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Solving whats making a kernel panic problem on my imac

I have an iMac (Retina 5K, 27-inch, Late 2015)

3.2 GHz Intel Core i5

8 GB 1867 MHz DDR3

AMD Radeon R9 M380 2048 MB


Problem is at random times my imac just shuts down and restarts. The only thing I do that may be different from most people is that I run windows using a Parallels pvm file as I need windows to do my work.


I am hoping someone can help because I dont understand anything on the report that my imac generates.


Thanks in advance for any help or advice anyone can provide.


Here is the report that my computer generates.


Anonymous UUID: 4A33371D-CB71-F53A-A8CF-80A626F16F72



Sat Nov 18 07:34:23 2017



*** Panic Report ***

panic(cpu 3 caller 0xffffff8013f32914): "Invalid waitq: 0"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.71.6/osfmk/kern/waitq.c:5 000

Backtrace (CPU 3), Frame : Return Address

0xffffff812440bd90 : 0xffffff8013eea56c

0xffffff812440be10 : 0xffffff8013f32914

0xffffff812440be50 : 0xffffff801434dacb

0xffffff812440bea0 : 0xffffff801434d863

0xffffff812440bf10 : 0xffffff80143524ba

0xffffff812440bf50 : 0xffffff8014424995

0xffffff812440bfb0 : 0xffffff8013e9bd96



BSD process name corresponding to current thread: lsof



Mac OS version:

16G1036



Kernel version:

Darwin Kernel Version 16.7.0: Wed Oct 4 00:17:00 PDT 2017; root:xnu-3789.71.6~1/RELEASE_X86_64

Kernel UUID: F487A842-6E21-37AB-83C3-83F951218734

Kernel slide: 0x0000000013c00000

Kernel text base: 0xffffff8013e00000

__HIB text base: 0xffffff8013d00000

System model name: iMac17,1 (Mac-65CE76090165799A)



System uptime in nanoseconds: 2162372641295

last loaded kext at 1890086242666: com.parallels.kext.vnic 12.2.1 41615 (addr 0xffffff7f97eb0000, size 32768)

last unloaded kext at 1999435202466: com.apple.iokit.IOUSBMassStorageDriver 131.60.1 (addr 0xffffff7f94d50000, size 184320)

loaded kexts:

com.parallels.kext.vnic 12.2.1 41615

com.parallels.kext.netbridge 12.2.1 41615

com.parallels.kext.hypervisor 12.2.1 41615

com.parallels.kext.usbconnect 12.2.1 41615

com.apple.filesystems.smbfs 3.1.2

com.apple.driver.AppleTopCaseHIDEventDriver 114

com.apple.driver.AppleHSBluetoothDriver 114

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 5.0.5f1

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.17

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AppleMikeyDriver 279.48

com.apple.driver.AppleHDA 279.48

com.apple.driver.AppleGraphicsDevicePolicy 3.14.49

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.kext.AMDFramebuffer 1.5.1

com.apple.driver.AppleIntelPCHPMC 1.1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelSKLGraphics 10.2.5

com.apple.AMDRadeonX4000 1.5.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleOSXWatchdog 1

com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.5f1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCLMU 208

com.apple.kext.AMD8000Controller 1.5.1

com.apple.driver.AppleMCCSControl 1.3.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.70.3

com.apple.iokit.IOAHCIBlockStorage 295.20.1

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.2.10

com.apple.driver.AirPort.Brcm4360 1151.1.1a1

com.apple.driver.AppleAHCIPort 326.60.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleHIDKeyboard 199

com.apple.driver.AppleMultitouchDriver 368.16

com.apple.driver.AppleInputDeviceSupport 76.7

com.apple.driver.IOBluetoothHIDDriver 5.0.5f1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 279.48

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 159.10

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1

com.apple.iokit.IOBluetoothFamily 5.0.5f1

com.apple.driver.AppleHDAController 279.48

com.apple.iokit.IOHDAFamily 279.48

com.apple.iokit.IOAudioFamily 205.15

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.iokit.IOAcceleratorFamily2 311.15

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.kext.AMDSupport 1.5.1

com.apple.AppleGraphicsDeviceControl 3.14.49

com.apple.driver.AppleGraphicsControl 3.14.49

com.apple.iokit.IONDRVSupport 516.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 515.3

com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.CoreStorage 540.30.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.5.4

com.apple.iokit.IOThunderboltFamily 6.5.7

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.50.16

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac17,1, BootROM IM171.0110.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.33f10

Graphics: AMD Radeon R9 M380, AMD Radeon R9 M380, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.171.131.1a1)

Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: USB 3.0 Bus

USB Device: USB 2.0 Hub

USB Device: My Passport 25E2

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 28.1

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS Sierra (10.12.6), null

Posted on Nov 18, 2017 5:12 AM

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Solving whats making a kernel panic problem on my imac

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