iPhone updates have caused my 6 to stop functioning properly?

Question

Level 1

8 points

iPhone updates have caused my 6 to stop functioning properly?

The recent iPhone updates have caused my iPhone 6 to essentially stop functioning. Some issues:

-The battery now dies within 30 minute of being 100% charged

-The phone is exceptionally slow to open apps, respond to touch, update any data (texts, voicemails, etc)

-The headphone jack always says the headphones are inserted, even if they are not (I've tried all the 'fixes' to get that problem resolved, but nothing works)

Am I the only one having these issues? If anyone knows of any workarounds to kickstart the battery or at least fix the headphone problem, that'd be much appreciated

iPhone 6, iOS 11.1, battery

Posted on Nov 18, 2017 11:53 AM

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Answer 1

imobl

Level 7

20,310 points

Nov 18, 2017 1:22 PM in response to TNizApple

Make an appointment at the nearest Apple location to have your iPhone evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/

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Answer 2

TNizApple Author

Level 1

8 points

Nov 19, 2017 3:05 PM in response to imobl

I wish that was a viable solution. I had my phone screen fixed replaced earlier this year in Rio, and had to go to an 'official' Apple repair shop at a mall near my apartment. (Although I was staying in Ipanema, a wealthy part of Rio, the only actual Apple store there was a 2 hour bus ride away in a suburb of Rio so it wasn't a viable option.)

Of course, I tried bringing it to the Apple store here in Atlanta, but was told they cannot fix it or diagnose it because they can see that it was serviced by a non-Apple store. I told them what happened, and while the genius bar person was apologetic, he said there was nothing they could do.

The frustration is beyond. I am about to get a sh*tty Android phone purely out of spite ;-) Hehe.

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