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iPhone Folders won’t open

My iPhone folders won’t open with I touch them. Therefore, I can’t access my apps within my folders.

Posted on Nov 19, 2017 8:27 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2017 11:43 AM

Hello Kmg0105.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having trouble accessing apps located in folders. I will be happy to help. Let's try a restart to see if that helps.

Restart: Restart your iPhone, iPad, or iPod touch

Next see if you can create a new folder:
How to move apps and create folders on your iPhone, iPad, or iPod touch​

Let us know how it goes.

Cheers.


1 reply
Question marked as Top-ranking reply

Nov 20, 2017 11:43 AM in response to Kmg0105

Hello Kmg0105.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having trouble accessing apps located in folders. I will be happy to help. Let's try a restart to see if that helps.

Restart: Restart your iPhone, iPad, or iPod touch

Next see if you can create a new folder:
How to move apps and create folders on your iPhone, iPad, or iPod touch​

Let us know how it goes.

Cheers.


iPhone Folders won’t open

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