You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kmg0105 Author

Level 1

4 points

iPhone Folders won’t open

My iPhone folders won’t open with I touch them. Therefore, I can’t access my apps within my folders.

Posted on Nov 19, 2017 8:27 PM

Top-ranking reply

chris_g1

Community Specialist

Posted on Nov 20, 2017 11:43 AM

Hello Kmg0105.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having trouble accessing apps located in folders. I will be happy to help. Let's try a restart to see if that helps.

Restart: Restart your iPhone, iPad, or iPod touch

Next see if you can create a new folder:
How to move apps and create folders on your iPhone, iPad, or iPod touch

Let us know how it goes.

Cheers.

View in context

1 reply