How do I restrict #images in iMessage?

Question

Level 1

10 points

How do I restrict #images in iMessage?

It used to be that #images could be restricted in iMessage if Restrictions were enabled in Preferences and "installing apps" turned off as in these steps:

Turn on parental controls for #images and other iMessage apps

To control access to #images and other iMessage apps, you can remove the apps from your app drawer and turn on Restrictions for downloading iMessage apps.

To remove an app from your app drawer:

Open Messages, tap , and enter a contact or tap on an existing conversation.
Tap , then tap in the lower-left corner.
Swipe left over the app, then tap Delete.

To turn on Restrictions for iMessage apps:

Go to Settings > General > Restrictions.
Tap Enable Restrictions.
Create a Restrictions passcode. You need your Restrictions passcode to change your settings or to turn off Restrictions.
Turn off Installing Apps.

https://support.apple.com/en-us/HT207179

But, now this does not work. Does anyone know how to restrict #images in iMessage currently?

Thanks!

Posted on Nov 20, 2017 11:32 PM

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Answer 1

joej3000 Author

Level 1

10 points

Nov 22, 2017 12:36 PM in response to Lindsay_B.

Thank you

What happens when you try to turn on Parental Controls for #images?

...#images can easily be re-enabled inside of iMessages by tapping Edit at the top right and hitting the slider for #images. This is after turning off "install apps" inside of Restrictions in Settings.

Does it turn on, but not actually restrict?

...Turns on and does not restrict

Do you have trouble getting it to turn on?

...no

Are there any error messages?

...no

What iOS version is currently listed under Settings > General > About > Version on your iPhone?

...has been occurring in iOS 11 since approximately September

Others are having trouble as well:

9/22/17

IOS 11 no longer has Parental Controls for #images within imessage

https://discussions.apple.com/thread/8079461?start=0&tstart=0

10/7/17

How can I stop my child from seeing gifs on iMessage? I've followed the instructions with the restrictions and my child is still able to see gifs

https://discussions.apple.com/thread/8105694

10/14/17

Is there a way to block #images from iMessages app?

https://discussions.apple.com/thread/8117088

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Answer 2

Lindsay_B.

Community Specialist

Nov 21, 2017 1:19 PM in response to joej3000

Hey there, joej3000,

It looks like your post doesn't have a response just yet. Answering the following questions may help others in the Apple Support Communities help you get to a solution:

What happens when you try to turn on Parental Controls for #images? Does it turn on, but not actually restrict? Do you have trouble getting it to turn on?
Are there any error messages?
What iOS version is currently listed under Settings > General > About > Version on your iPhone?

Have a good day!

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