visual voicemail on iphone x

If you need help, try these steps. Check your Visual Voicemail after each step:

1. Try to call someone to check your cellular network connection.
2. Make sure that you set up your voicemail. To check, dial your phone number from your iPhone.
3. Call your iPhone from another phone and try to leave yourself a voicemail.
4. Go to Settings > General > Reset and tap Reset Network Settings.

Thanks but, I had done all these prior to adding my name to the post. I even took my phone to AT&T and they reset my voice mail and tried a soft reset too, still nothing has worked. I did read an article online that this was a common error with IOS 11...which I do have have all my updates. odd thing is I can see a transcription of of my messages and I happened to be in my car and I could hear my message thru my car phone system but will to play on my phone. So the message is getting to my phone it's just won't play.

Please Help 😊

As an alternative, I just dialed into my voicemail and fixed the issue by making a change to the messages. In other words, call your own number, enter your password and then either leave yourself a voicemail or delete a voicemail. Hang up, and a minute or two later your visual voicemail should show up. I think it's the change to the mailbox that triggers the sync to the phone.

All I get is the visual voicemail. The actual audio voicemail won't play. This began about two or three weeks ago. It just freezes and won't play. I've Reset my phone. Reset Carrier Network Settings and even reinstalled the iOS from a backup - to no avail. I thought 11.2 would address this, but no. Without visual voicemail, I'd have no idea what the messages are.

I did the transfer from an iPhone 6S. I have spent more than 6 hours trying to find a resolution to this same issue. The answer was the same — WAIT for an update that they can’t tell you when that will be!

The proposed solution fixed my iPhone X issue of not playing, but it only lasted 5 days or so then I have to reset all setting again. My iPhone X does play voicemails with my headphones plugged in, but not on speaker or normal...

So I am proposing it is only a temp fix. This will be the 4th time I had to reset all settings. Really a PITA.

M

Thanks, tried the reset and mine now works too. I can feel better about my purchase now, because so far I really like how everyhting else on this phone was working. Now no worries.

Thanks Much!!!

Did you have to reset your entire phone or just the network settings?

Thanks so much! Hopefully that works.

I just did it and it does work too! Thanks so much for posting this. I think you're going to help a bunch of people!