Kernel Panic - Sudden Shutdown, increased frequency
Hi,
I'm facing some issues on a Macbook pro retina 13-inch, early 2015. My Mac keeps turning off suddenly with the "famous" black screen that can be referred to kernel panic. I ran all the diagnostic on the SDD and seems ok, also the hardware seems ok, though it seems that happens more when the Mac is working hard (es. Graphics, Video etc).
The macbook is used usually with an external hard drive plugged in but we made some tries without and it happens even without. I attach a report of the 7th of October, the person facing this issue is my intern so I don't have with me any updated report (it is happening now even more often then before) but I can provide them if necessary.
Can you please help me out in figuring from what it may be caused and if you have any solution to propose?
Thank you!!!
Matt
MacOs Sierra
Verisone 10.12.6
-Macbook pro retina 13-inch, early 2015
-Processor 2.7 GHz Intel core i5
-8 Gb 1867 MHz ddr3
- Boot Disk Macintosh hd
-scheda grafica Intel Iris graphics 6100 1536 mb
Anonymous UUID: 0BBD6A80-3DB6-51BA-C165-CD4161F4B9D7
Sat Oct 7 22:02:34 2017
* Panic Report *
panic(cpu 2 caller 0xffffff8008809f4a): Kernel trap at 0xffffff800880be1d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff805ec0b161, CR3: 0x000000000be7b000, CR4: 0x00000000003627e0
RAX: 0x00000000003502c5, RBX: 0xffffff810a1cd000, RCX: 0x0000000000000003, RDX: 0x00000000000001ee
RSP: 0xffffff913cfd3f30, RBP: 0xffffff913cfd3f40, RSI: 0x000000000000000c, RDI: 0xffffff8008e08e10
R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0x0000000000000002, R11: 0x00007fdf077a0d00
R12: 0xffffff810a136930, R13: 0xffffff8008713d80, R14: 0x00000453cb88eea2, R15: 0xffffff8008e66fb0
RFL: 0x0000000000010093, RIP: 0xffffff800880be1d, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff805ec0b161, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff913cfd3bc0 : 0xffffff80086f748c
0xffffff913cfd3c40 : 0xffffff8008809f4a
0xffffff913cfd3e20 : 0xffffff80086a9743
0xffffff913cfd3e40 : 0xffffff800880be1d
0xffffff913cfd3f40 : 0xffffff80087137bd
0xffffff913cfd3f90 : 0xffffff8008713da0
0xffffff913cfd3fb0 : 0xffffff80086a6af7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
16A323
Kernel version:
Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:xnu-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Kernel slide: 0x0000000008400000
Kernel text base: 0xffffff8008600000
__HIB text base: 0xffffff8008500000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 4757947070661
last loaded kext at 4392247822780: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f8b684000, size 28672)
last unloaded kext at 4489448300934: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f8b684000, size 28672)
loaded kexts:
com.avast.FileShield 3.0.0
com.nvidia.CUDA 1.1.0
com.avast.PacketForwarder 2.1
com.paragon-software.filesystems.ntfs 288.2.14
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.7
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.13.60
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDA 276.26
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.0f18
com.apple.driver.AppleIntelBDWGraphics 10.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleBacklight 170.9.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.8
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleCameraInterface 5.57.0
com.apple.driver.AppleUSBCardReader 404.1.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 39
com.apple.filesystems.hfs.kext 366.1.1
com.apple.iokit.IOAHCIBlockStorage 295.1.1
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleTopCaseHIDEventDriver 102
com.apple.driver.AirPort.Brcm4360 1100.37.1a16
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 171
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 276.26
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleGraphicsControl 3.13.60
com.apple.iokit.IOSurface 152
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.0f18
com.apple.iokit.IOBluetoothFamily 5.0.0f18
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.13.60
com.apple.iokit.IOAcceleratorFamily2 288.13
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleHDAController 276.26
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 276.26
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.iokit.IOSCSIBlockCommandsDevice 394
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.CoreStorage 540
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltDPInAdapter 4.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.AppleMultitouchDriver 367.6
com.apple.driver.AppleInputDeviceSupport 76.1
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleThunderboltNHI 4.1.3
com.apple.iokit.IOThunderboltFamily 6.2.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 444
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B17, 2 processors, Intel Core i5, 2,7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SM0128G, 121,33 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: USB Optical Mouse
USB Device: Bamboo Pad, wireless
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
MacBook Pro with Retina display, macOS Sierra (10.12.6), 13 inch Early 2015