I Didn’t Get the Thanksgiving Day Challenge Award!

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Level 1

10 points

I Didn’t Get the Thanksgiving Day Challenge Award!

Even though I did a proper 3.2mi run, via the Workouts app on my Watch, I wasn’t awarded the Thanksgiving Day Challenge award. I have to say, I’m pretty disappointed. I went out on my rest day in the freezing cold and everything just to get this badge, and then for it not to register that I earned it... that’s just hurtful. I mean, it’s most important that I did the workout, of course, but I really did it for the special award. Any way I can get it to recognize my achievement retroactively?

Posted on Nov 23, 2017 7:12 AM

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Answer 1

Top-ranking reply

Jonathan UK

Level 10

164,015 points

Nov 24, 2017 2:33 PM in response to Tai-kun

Hi

If you met the requirements for an Activity Challenge but the achievement has not yet been awarded, then Apple advises that you should wait for up to nine days for it to be awarded:

Earn Activity achievements using your Apple Watch - Apple Support

If the issue persists, then I suggest that you contact Apple Support for assistance:

The following steps may also help:

If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:

Check your personal information:

On your iPhone, in the Watch app, go to: My Watch (tab) > Health.
If the setting for Wheelchair currently states "Not Set", then change it to "No" and then restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

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Answer 2

csjule

Level 1

4 points

Nov 24, 2017 11:07 AM in response to Tai-kun

Hi,

I was having the same issue so I updated my Apple ID password, powered down both devices, waited a minute and powered my phone on and then my watch. I received my turkey and my Veterans Day award I didn’t know I was missing. I hope this helps.

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Answer 3

Jonathan UK

Level 10

164,015 points

Nov 23, 2017 9:39 AM in response to ErinLynn42

As I hoped to explain in my previous reply:

If you have met the requirements for the Activity Challenge, but the achievement has not yet been awarded, then Apple advises that you should wait for up to nine days for it to be awarded:

Earn Activity achievements using your Apple Watch - Apple Support

If the issue then persists, then I suggest that you contact Apple Support for assistance:

Reply

Answer 4

Nov 23, 2017 9:39 AM in response to Tai-kun

I am having the same issue!! I went on a 4 mile walk (for the purpose of getting this badge) and it did not award it! I have rebooted both my phone and my watch and it still does not award it. 😟

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