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Apple Carplay stopped working Accord 2018

Looking for assistance:


I have a 2018 honda accord. I have been driving it for a mere 2 weeks. Apple carplay was working wonderfully for 2 weeks until yesterday. No changes to the phone, just stopped working. Now I cannot get it working. I have tried the following:


Change Cable

Change USB port

Update OS (now 11.1.1)

Reset Network settings

Disabled all restrictions

iCloud backup performed


Phone model is 7 Plus. The car recognizes the phone, works in USB mode as well as bluetooth mode. In the smartphone settings on the car itself, it has the phone as enabled. I click connect and it just says cannot connect, no smartphone device detected.


I'm really at a loss here. This should be plug and play but it is most definitely not.

iPhone 7 Plus, iOS 11.1

Posted on Nov 24, 2017 9:59 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2017 7:47 AM

Hi ddugas1970,

I understand that CarPlay is no longer working as expected with your 2018 Honda Accord. I'd like to provide a resource to help you troubleshoot this issue. Please follow these steps to address this issue:

Get help

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

  1. Make sure that Siri is turned on.
  2. Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
  3. If possible, connect your iPhone to a different USB port in your car.
  4. Try a different Lightning to USB cable. Make sure that the cable is certified.
  5. Update to the latest version of iOS.
  6. Check your car’s manual for help. You might need to install firmware updates for your stereo.

Learn more about CarPlay and driving and navigating safely.


Set up CarPlay with your iPhone - Apple Support
Cheers.

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Nov 4, 2018 8:50 PM in response to ddugas1970

I tried all these things and more. Talking to both Honda link and Apple Care people didn’t work. The Honda link person ended up recommending a complete reset of all the car's electronic controls that would take a long time to reprogram. The Apple Care person had no knowledge of Car Play and had to ask around. A waste of time. About the point I was getting really burned iOS 12.1 was suddenly available. After I installed 12.1 on my Xs CarPlay began to work on my Ridgeline. I’m thinking it was probably just abother bug, now fixed.

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Nov 26, 2018 2:12 PM in response to ddugas1970

In my case, on my 2016 Honda Accord Touring, the Apple CarPlay field has abruptly disappeared from my Home screen altogether, replaced by "Smartphone." If you choose that, you get to a screen asking if you want to enable CarPlay. If you select Enable, it takes you to a screen showing which phones you can enable. If you choose the phone you have connected, it takes you BACK to the screen asking if you want to enable CarPlay. It just cycles back and forth between the two.


CarPlay has been working flawlessly with Apple Maps for at least a year, and more recently accommodated the Deezer, TuneInRadio and Google Maps apps as well. No problems until today, when it simply disappeared from the Home menu as if it had never been there.


Has anyone had a similar experience? Any suggestions? Help will be welcomed gratefully!

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Nov 26, 2018 4:56 PM in response to MLeNez

Einstein's comment about insanity came back to me when I did the same thing you tried, over and over. There are several other cures suggested in this blog, but I haven’t tried them. The only thing that worked was installing iOS 12.1 which is now available. i think Apple put out an earlier iOS, maybe 12.0.1, that messed up Carplay on Hondas.

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Dec 12, 2018 7:24 PM in response to ddugas1970

I bought my 2018 Accord 2 weeks ago, and Apple CarPlay worked great up until yesterday. The only thing I can figure is when I did the most recent update on Monday night to iOS 12.1.1, it blocked me from using Apple CarPlay Tuesday morning. I did every thing I could think of to get it to work. I tried 3 different Apple phone charger cords, turned my phone off then on, then deleted my phone off my Accord Bluetooth. Nothing worked. I called the dealership that I bought the car from, and they were clueless on why Apple CarPlay would not work. I searched Google about the problem, and came to this website. I tried the suggestion on the responses and went to Setting, Factory Data Reset and was able to get Apple CarPlay to work again. However, I lost all my data that I had programed into the Accord Navigation system. I'm happy that I was able to get Apple CarPlay to work again, but for a car I just bought 14 days ago and spent $38 k, you think after a year of complaints about this problem, someone would figure out a solution. I like the Apple CarPlay feature. It's a lot safer using the Apps on Apple CarPlay on my Accord screen, than trying to use the phone while driving.

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Dec 12, 2018 7:45 PM in response to PAC81

@PAC81,

Sorry to read that you went through the same experience many of us have during the past year. I bought my '18 CRV last December and began having the CarPlay connection issues a month into ownership. I never stressed over it, as my $30k investment was for the vehicle itself and its great track record of reliability and build quality. To me, the CarPlay was just a novelty that I could live without. WRONG! I quickly learned just how useful CarPlay is vs the built-in Bluetooth features of the stereo system. I lived with the issue for months until about October, when I noticed that the CarPlay issue disappeared and it's performed flawlessly ever since. I never tried any of the suggestions in this thread, as it seemed they all failed after a short period. Anyway, I hope your resolution is permanent. Just curious, as I don't have Navigation as part of my in-dash system. What data did you enter into the Navigation system? Just fyi...not that you'll ever use it since you have Nav, but Waze app is now available for use in CarPlay. I love that app alot better than Apple Maps or even Google Maps. It's really cool to be able to view the Waze map on the dash screen now, instead of looking at my phone.

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Dec 15, 2018 5:54 PM in response to greenhavenn

When I reset the Network settings, I lost my addresses that I entered into the Navigation System. I also lost my settings for my stereo equalizer, and my favorite radio stations. The reason I like to use the Honda Navigation system instead of Waze, on my 2018 Accord Touring, there is a "Heads Up" feature that projects on the drivers side windshield your mph, the posted speed limit, and when using the Navigation System, will alert you when you need to make a turn. I find this feature safer to use since you don't have to take your eyes off the road. When nearing a turn, the projection on the windshield shows you the left or right turn arrow and how many feet away from the turn.

Prior to buying my 2018 Accord, I owned a 1999 Accord. It served me well for almost 20 years. I appreciate the suggestion of Waze. I do love that app. That was my go to navigation app when I drove my 99 Accord.

I am happy to say my CarPlay is still working after I Reset the Network settings. I am crossing my fingers that I do not have to Reset again.

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Dec 19, 2018 1:31 PM in response to ddugas1970

Same issue in a 19 Insight. Only way around it is to factory reset the HU on the car. But that’s only a TEMPORARY fix as it always happens. Funny enough is that my work iPhone 7+ has no issue. Only my previous iPhone X and now XR have the issue. It has been this way since I bought it and thru all iOS updates.

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Apple Carplay stopped working Accord 2018

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