iphone 7 keeps shutting down after 1 minute

Hi, it's my recent problem.

It happened after I charged my phone over night (which I like normally do) and once I checked in the morning my phone is heated and keeps automatically shutting down (showing a loading sign) and turned on (reuqired fingerpint or just swipe) by itself after 1 minute. I tried several things such as forcing a restart and plug it in to the laptop but nothing's worked. And the battery keeps draining fast while this happened but I think it's bcs of the phone keeps shutting down.

Any suggestion on how?

iPhone 7, iOS 11.1.2

Posted on Dec 1, 2017 5:34 PM

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Posted on Dec 1, 2017 6:43 PM

It is behaving in a manner that's telling you the battery and device has gotten too hot, so it's shutting down to protect the device and allow it to cool off enough to use it again.

It's trying to keep your device from crashing due to overheating, if so


If it persists, I would call into Apple support and have them run a diagnostic on it to check battery and overall state of your device

Contact - Official Apple Support

11 replies
Question marked as Top-ranking reply

Dec 1, 2017 6:43 PM in response to hannahtamara

It is behaving in a manner that's telling you the battery and device has gotten too hot, so it's shutting down to protect the device and allow it to cool off enough to use it again.

It's trying to keep your device from crashing due to overheating, if so


If it persists, I would call into Apple support and have them run a diagnostic on it to check battery and overall state of your device

Contact - Official Apple Support

Dec 2, 2017 1:15 AM in response to hannahtamara

Someone on a similar thread says that this has to deal with a date-based issue (Dealing with December 1st), and that many people in Apple Stores are having the same issue.


A temporary fix is to go into "Settings" > "General" > "Date and Time" > change your date to pre-Dec 1st (it's not a fix, but it should prevent your phone from resetting every minute or so)


"[...] it has been escalated to the highest levels and the Apple Store is full of people with the same problem."

"No fi[x] at this time - but we can expect that this will get a lot of attention!"


See the post here:

Re: Phone gets locked every 1 min automatically closing applications

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iphone 7 keeps shutting down after 1 minute

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