Why wont my iphone update after purchasing additional icloud space

Why wont my iphone update even with additional space?

iPhone 7, iOS 11.2

Posted on Dec 6, 2017 7:38 AM

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Posted on Dec 6, 2017 7:51 AM

The iPhone physical storage is separate from iCloud storage. Additional iCloud storage will not help in installing an iOS update on your iPhone. You cannot upgrade the physical storage on your device.


About storage on your device and in iCloud - Apple Support


See the "If there's not enough space to update" section in:


Get help with over-the-air iOS updates - Apple Support

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Question marked as Top-ranking reply

Dec 6, 2017 7:51 AM in response to CHILL58

The iPhone physical storage is separate from iCloud storage. Additional iCloud storage will not help in installing an iOS update on your iPhone. You cannot upgrade the physical storage on your device.


About storage on your device and in iCloud - Apple Support


See the "If there's not enough space to update" section in:


Get help with over-the-air iOS updates - Apple Support

Dec 6, 2017 12:26 PM in response to CHILL58

Then perhaps the "Make more space available in iCloud" section in:


Manage your iCloud storage - Apple Support


will help. If you don't see the additional storage you purchased (see the "Check to see how much iCloud storage you have" section in the above article) then try signing out of iCloud, restart your device, and then sign back into iCloud. See the "Sign out on your iPhone, iPad, or iPod touch" section in:


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


and


Restart your iPhone, iPad, or iPod touch - Apple Support

Dec 6, 2017 8:56 AM in response to javaliga

I was getting popup on my opening screen telling me that I didnt have enough space to “ backup “ my iphone & that I needed to purchase adfitional icloud space, which I did. Now after 24 hours Im still being told my iphone cannot be “ backedup “

I dont understand why since Ive no music nor do I have movies saved.

Im not trying to restore, only backup my iphone

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Why wont my iphone update after purchasing additional icloud space

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