Is Amazon Prime Video App streaming in 4K to Apple TV
Is Amazon Prime Video App streaming in 4K? I cannot seem to play 4K format on my Apple TV 4K version.
Is Amazon Prime Video App streaming in 4K? I cannot seem to play 4K format on my Apple TV 4K version.
Hi,
I had some trouble also with Amazon Prime Video on my Apple TV 4K.
Everything was working fine with HDR movies but one day, impossible to play HDR videos.
And I found the solution (by only thinking about what I changed in my configuration ...):
Check in Apple TV Setting - Video & Audio - Check your cable or Format - You should have 4K HDR selected and the requirement is to have the right cable. In my case, my Apple TV was directly connected to my LG 4K TV and I had a second cable connected from my LG 4K TV to my Sony Soundbase. And I decided to change the connection in order to listen music without letting my LG 4K TV switch on. So, I connected my Sony Soundbase to my Apple TV 4K, big mistake! As my Sony Soundbase is not 4K compliant, my Apple TV 4K selected the format 4K SDR (without notify me ...) and Amazon Prime Video was not able anymore to play HDR videos ...
Hope this helps.
The problem seems to be that the HDR content is extremely limited and it can be hard to find.
Amazon may have beat Netflix to the HDR party, but it’s just as tricky to find HDR-ready content in its Prime Video app. Like Netflix, the best it offers is an HDR logo next to selected titles. At present, some of the available titles include:
I did try selecting a UHD format from Prime app, however, it would not stream. My Samsung TV does not have HDR but is a 4K UHD. Amazon tells me the app is not yet streaming in 4K. Not sure what is going on but I do appreciate your help.
After all this long wait to get Amazon Prime on Apple TV, I am disappointed now that it’s actually here. Besides the lack of 4k streaming reported here, the app is clunky in that you can’t rent or buy a movie in the app (as you can with Apple TV movies or shows), but have to do it separately on your computer or other device and then return to the ATV Amazon app to watch it. That pretty well ensures I would do all my renting or buying in Apple’s movie app rather than the Amazon Prime app. Yes, there are some good shows free to Prime subscribers, but many are already available on other apps which perform better. Along with the lack of 4k streaming, and stereo only sound reported on another Discussion item here, I really don’t see much that’s very impressive. Yep, disappointed indeed. If anyone can tell me why I shouldn’t be, I will welcome it.
I had to find the HDMI input on my Samsung TV that was compatible with HDCP, in my case was it was the MHL input. Once I plugged in the HDMI cable into the MHL port Amazon prime 4K worked perfectly
MarkSpurs, you did it! Thanks so much. I had tried every HDMI port on my Samsung except the one marked MHL (because frankly, I didn't know what MHL was). Eureka! I'm now streaming 4K Amazon Prime viddys.
My issue is prime video just hangs on 4K content. Non 4K plays on prime and I can watch 4K with apple titles with no issue. Is this a prime issue or Apple TV issue. Bandwidth is no issue.
I believe it is a Prime issue.
I solved my issue by installing an Apple TV update that I did not know was pending. Works fine now. Strange how that fixed it as non 4K prime was just fine.
I've downed the update and mine still just hangs. 4K on everything else plays fine.
Same here. Samsung 4K tv, but pre-HDR. All 4K steams fail to start when using Prime app on Apple TV (4K). Yet I can use the Prime app that is on the tv itself and watch 4k videos with no problems.
Doesn't work for me. My Samsung tv is 4K but not HDR. Is that the problem? Prime app installed on TV works with 4K, just not the app on the Apple TV (4K).
Same here. No 4K, no 5.1. The app installed on my Samsung 4K (non HDR) works fine - 4K and 5.1.
Same situation here. Prime app on Samsung can stream UHD. On Apple TV 4K, it just hangs. Apple TV is updated.
Me too. Interesting process to be a part of.
I have same issue ... Sony TV 4K but not HDR. When I try to stream UHD movies from Amazon Prime Video .. it just hangs on a black screen with a box in lower corner ... non-UHD works fine.
Is Amazon Prime Video App streaming in 4K to Apple TV