iTunes 12.7.2 CD Burning Issues

On my Windows 10 PC that hosts my primary iTunes music collection (70000+ songs) just completed the upgrade to the latest iTunes release (shows 12.7.2.58 as the version) via the Apple Software Update process.


After completing the upgrade I attempted to burn the playlists for 4 new classical albums (all MP3 downloads) to CD-R media. The CD burning process for all 4 albums failed with the following error message: "The attempt to burn a disc failed. An unknown error occurred. (0x80004005)".


In each instance the albums played without issue when listening to them via iTunes (and my computer speakers).


Thinking that this may be an issue with iTunes 12.7.2 I logged on to another computer with an iTunes instance that had not been upgraded (the iTunes version on the other PC is 12.7.1.14). I copied the MP3 files for all 4 albums to that iTunes instance and then created playlists for each album. Was able to burn the playlists for all 4 albums to CD media with NO errors.


I will also note that with iTunes 12.7.2.58 I was able to burn one playlist to CD successfully but the burning process was painfully slow (4-5 times slower than normal).


Based on these results it appears to me that iTunes 12.7.2 has some significant bugs/issues relating to burning playlists to CD media.


REB

null-OTHER, Windows 10

Posted on Dec 7, 2017 3:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2018 5:00 PM

Rolling back to iTunes 12.7.1.14 may be easier than transferring your playlists into Windows Media Player.


Uninstall iTunes then download and install one of the following as appropriate:


An alternative suggestion is to limit the burn speed to something slower than you would normally use.


Reports suggest Apple are aware of the issue but there is no ETA for a new build.


tt2

431 replies

Dec 15, 2017 7:01 PM in response to Uncle Resry

On my Dell laptop I used the system restore function and picked a restore point prior to the update. System restore is on the control panel. You can also type system restore in search line and it will pop up and you can just click on it. After Windows competed the system restore I had the iTunes version I had before the update and all my music was intact. I was then able to burn music to disks. If you aren't able to do this on your device, someone in earlier posts gave info on a place you can get a download of the earlier version of iTunes.

Dec 17, 2017 5:00 PM in response to darcinebowman

When you use the steps in Empty/corrupt iTunes library after upgrade/crash you can go back to the state of your library at the last update that made changes to the structure. I've just checked inside my Previous iTunes Libraries folder and it seems that the last one corresponds to iTunes 12.7.0 all versions of 12.7 use the same format for the database, so you'd only need those steps if you wanted to go back to 12.6.3.6 or earlier.


You should of course Backup your iTunes for Windows library with SyncToy, or something similar.


tt2

Dec 19, 2017 2:29 PM in response to raymondfromcornville

Hi had the same problem. Go to page 13 on this community pg. see turingtest level 10 post in response to frank lg. Posted 2 links 1) iTunes installers 2) troubleshooting issues w/ ITunes for windows updates. I did the update. 12.7.1.14. 10/30/2017.


All I did was uninstalled iTunes did not delete anything else and reinstalled the update posted above



No more problems. Hope thus helps you

Dec 22, 2017 9:48 AM in response to turingtest2

What exactly do you mean by 'You can leave the other Apple components alone' ? Isn't an uninstall simply activated automatically via your control panel and when it's done, it's done without the availability of selective options?

Also, isn't the link you provided the very version we are trying to resolve? I twice performed an uninstall then reinstall from the 64bit link that you provided only to receive a prompt which advised me that I am already using that version.

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iTunes 12.7.2 CD Burning Issues

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