iTunes 12.7.2 CD Burning Issues

On my Windows 10 PC that hosts my primary iTunes music collection (70000+ songs) just completed the upgrade to the latest iTunes release (shows 12.7.2.58 as the version) via the Apple Software Update process.


After completing the upgrade I attempted to burn the playlists for 4 new classical albums (all MP3 downloads) to CD-R media. The CD burning process for all 4 albums failed with the following error message: "The attempt to burn a disc failed. An unknown error occurred. (0x80004005)".


In each instance the albums played without issue when listening to them via iTunes (and my computer speakers).


Thinking that this may be an issue with iTunes 12.7.2 I logged on to another computer with an iTunes instance that had not been upgraded (the iTunes version on the other PC is 12.7.1.14). I copied the MP3 files for all 4 albums to that iTunes instance and then created playlists for each album. Was able to burn the playlists for all 4 albums to CD media with NO errors.


I will also note that with iTunes 12.7.2.58 I was able to burn one playlist to CD successfully but the burning process was painfully slow (4-5 times slower than normal).


Based on these results it appears to me that iTunes 12.7.2 has some significant bugs/issues relating to burning playlists to CD media.


REB

null-OTHER, Windows 10

Posted on Dec 7, 2017 3:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2018 5:00 PM

Rolling back to iTunes 12.7.1.14 may be easier than transferring your playlists into Windows Media Player.


Uninstall iTunes then download and install one of the following as appropriate:


An alternative suggestion is to limit the burn speed to something slower than you would normally use.


Reports suggest Apple are aware of the issue but there is no ETA for a new build.


tt2

431 replies

Jan 1, 2018 2:34 PM in response to razercred57

per Eyewitness1 post from 12/25.. this worked for me..


In reply to your question franklg, the short answer is, 'I did it the long way', having never used Windows Media Player on my current PC before.


1) Open the Windows Media Player app, from the Start menu

2) Click on Organise --> Manage libraries --> Music.

3) If the location of your iTunes music is not shown in the Music Library Locations dialog, click Add to locate it. (My

iTunes music is in a folder called iTunesMedia/Music).

4) Click OK. The dialog closes and the WMP begins building a music library. Progress is shown in the bottom right

hand corner of the player.

5) Go and find something else to do for a while. The length of this interlude depends on the size of your music

collection.

6) When WMP has finished building your library, you can build your playlist. You can build the list on the Play tab

(which allows you to save it for future use), or directly onto the Burn tab if you just want to create your CD without

saving the list. I did the former. Build the list by dragging items, or by selecting them and using a right hand click to

add to the list.

7) On the Burn tab, press Start burn when you're ready. (If you've previously built the list on the Play tab, you have

the option to import it to the Burn list, which is what I did).


It's likely that there are other - potentially easier - ways of doing this, but the above worked for me and took about 25-30 minutes to achieve.

Jan 5, 2018 7:42 AM in response to JuveTheGreat

I am down to one CD left now & not sure if I trust trying the x2 speed just in case it only burns the 1st song only for the 6th time of trying to burn playlist to disc but thank you for putting a possible solution up if I had more back up cd's I may have tried it so think I might go with other advice & burn CD through windows to be on safe side for now

Jan 13, 2018 11:12 AM in response to ACE 808

As given elsewhere in this thread my suggested workaround is to uninstall iTunes then download and install one of the following as appropriate:

There is usually no need to remove other Apple components, and your library will be unaffected.


Others have reported success limiting the burn speed to 1x or 2x. Use the right-click context menu to burn rather than the File menu or the wrong list may burn.


tt2

Jan 27, 2018 3:31 AM in response to jammanuk

jammanuk wrote:


Still getting this on 12.7.2.60


Of course you are. You need to replace the buggy version with a patched one.


iTunes 12.7.3.46 for Windows has just been released which appears to burn CDs normally.

It can be downloaded from https://www.apple.com/itunes/download/. Some regional Apple sites may serve an older build.

I can again burn a CD at maximum speed with a mix of AAC and MP3 source files without error and it plays back properly.


tt2

Jan 31, 2018 8:46 AM in response to lulubellsad

I downloaded the new itunes (12.7.3.[46]) the moment it appeared - first burn appeared OK but then I realised it had a 2 sec gap between tracks and the gap adjuster was no longer operational - I contacted Itunes and spoke to three very helpful but baffled tech. support people and was told they'ed get back to me which they have once but they're still baffled. In the meantime i used a different computer where the gap thing was back in operation but it wouldn't burn a full CD ? It kept telling me that the playlist was too long - Even tho' I've burnt this playlist before with no problems. I tried burning anyway just in case the warning was faulty but it just cut off the last track. It seems you just get different problems with different computers. I downloaded the old 12.7.1.[14] itunes that someone thankfully made available earlier on this discussion.....Works perfect just like I'm use to - with the last two versions I've tried all the variations that people talk about but no luck !!! I am no computer whizz but I do like music on CD so I can play it thru a sound system whilst working so I've been burning CD's on itunes for years with non of these problems until 12.7.2.[60] appeared around early December? The new version- 12.7.3.[46] just has different problems - even on two different computers - so far I've got something like 23 duff CDR's from trying different things ? And just re-inforce what others have said ....The tech people at itunes said they NEVER look at these forums so if you have a problem telephone them 0800 107 6285 seems to work for me.

Jan 31, 2018 9:07 AM in response to lulubellsad

Whether you realize it or not this problem with iTunes has been a heavy topic in here since December, and like you, others have also been in contact with an Apple Rep.........although, lucky you at being credited for lost CDs. Many others have had to scrap similar quantities as you. We now must wonder if such a pay back will become universal.

And, by the way, the 12.7.3 is only a temporary fix. Clicking 'Burn' on the playlist rather that on 'File' above is recommended and a faster load speed can be attained by choosing 2X instead of 4X.

Jan 31, 2018 9:09 AM in response to lulubellsad

Whether you realize it or not this problem with iTunes has been a heavy topic in here since December, and like you, others have also been in contact with an Apple Rep.........although, lucky you at being credited for lost CDs. Many others have had to scrap similar quantities as you. We now must wonder if such a pay back will become universal.

And, by the way, the 12.7.3 is only a temporary fix. Clicking 'Burn' on the playlist rather that on 'File' above is recommended and a faster load speed can be attained by choosing 2X instead of 4X.

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iTunes 12.7.2 CD Burning Issues

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