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JumpinJackF Author

Level 1

43 points

High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

Top-ranking reply

JumpinJackF Author

Level 1

43 points

Posted on Dec 9, 2017 11:57 AM

If you don't have a previous High Sierra installer, try this update I've found in Apple support, it's an older one they posted one month ago, it should probably "downdate" your macOS to 10.13 or 10.13.1, but I'm not perfectly sure!

macOS 10.13 Supplemental

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175 replies

Feb 14, 2018 1:34 PM in response to conorlap

Hope you're right! Thanks for the heads up.

Dan-D

Level 1

4 points

Feb 16, 2018 1:51 PM in response to conorlap

I've tried the beta update and it does solve the problem!

The fast track pro shows up again. Make sure to do a back up with time machine before installing, just in case

Thanks guys! :-)

Feb 18, 2018 12:06 PM in response to conorlap

Wow, really!?!?! I almost bought a new interface today! I've never installed Betas before but may have to to get things working.

Thanks!

Feb 18, 2018 6:30 PM in response to conorlap

Guys,

This beta version made my M-Audio Fast Track Pro back to life.

Thank you CONORLAP.

Cheers,

Carlos

AGolubev

Level 1

4 points

Feb 18, 2018 11:06 PM in response to conorlap

I also confirm that 10.13.14 beta reanimates my FastTrack Pro. Great news after 2 months.

Feb 19, 2018 1:29 PM in response to JumpinJackF

Downloading BETA now to check. I will send confirmation soon as well if it works.

Feb 19, 2018 1:46 PM in response to JumpinJackF

We are back!!!

conorlap

Level 1

4 points

Feb 19, 2018 1:49 PM in response to cmarino79

No problem mate, glad it's working for people again! I was so close to spending £100+ to buy a new interface!!

Feb 21, 2018 1:15 PM in response to conorlap

Downloaded the Latest Beta too, Fast Track Pro is back!

shiva330

Level 1

4 points

Feb 25, 2018 12:31 PM in response to Salty909

Yeah! Less we forget about the Logic 9 double cross. Same experience here.

Xuebs

Level 1

4 points

Mar 30, 2018 1:30 PM in response to JumpinJackF

I just installed macOS High Sierra 10.13.4 and my Fast Track Pro that hasn't worked since december started working again.

q2800m

Level 1

9 points

Mar 31, 2018 8:25 AM in response to JumpinJackF

hey guys, a few people said that this issue was resolved with the 10.3.4 update (beta) i updated to this version yesterday but my mac still says "device not connected" did it work for any of you?