Level 1

43 points

High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

Top-ranking reply

JumpinJackF Author

Level 1

43 points

Posted on Dec 9, 2017 11:57 AM

I've found a way to momentarily make possible the FastTrack Pro usage:

I've upgraded the OS just a week ago (it was El Capitan), downloading the High Sierra installer from the App Store, and the version was 10.13.1, then I've updated it to 10.13.2, obviously through the App Store.

Since I still have the macOS installer, I've tried to use it and the result is literally a "downdate" to 10.13.1!

Now M-Audio FastTrack Pro is working properly, but I have unchecked the automatic download and installation of updates in "System Preferences > App Store": I won't never update the OS from now on, until I will sure that this great audio interface is supported!

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175 replies

Apr 13, 2018 4:16 AM in response to Bodhran2

I too have this problem - I'm on 10.13.5 beta 1 and my M-Audio device is not detected. It was working perfectly on 10.13.0 & 10.13.1.

May 1, 2018 1:15 PM in response to JumpinJackF

Hola!!!! Encontré la solución después de meses y meses!!!! Es extremadamente fácil! Si aún la necesitan solo díganme!!!! 👌-1F3FD;👌-1F3FD;👌-1F3FD;👌-1F3FD;👌-1F3FD;

May 18, 2018 9:08 AM in response to gsparks

I have the solution, contact to me. It’s very very, simple!!! 👍-1F3FD;👍-1F3FD;👍-1F3FD;👍-1F3FD;

Jan 16, 2018 1:54 PM in response to JumpinJackF

Hey Man,

I had the same problem with my Fast Track Pro. After updating to 10.13.2 I wasn't able to use it anymore. Although I did this and it has fixed the problem. I had the Sierra High 10.13.1 installer and I simply re-installed this version. By doing this I just downgraded my OSX version from .2 to .1 and upon restarting I got my card working again.

Hope that you still have the installation somewhere around because if you do then this is your solution!

Cheers,

Herc

luisf07

Level 1

4 points

Jan 29, 2018 6:13 AM in response to CountryGirl56

I believe that the other users, do not have the same feeling about missing the support after a new release of the OS being applied, this is not a new OS Version or a total change, this happens after the rel 10.13.2... so the solution for Mac users is "by another interface".... very nice.....

So Windows users are REALLY LUCKY that they can continue to use their hardware on any version of the Operational System, I'm one of these Lucky guys since I own both computers and I'm able to continue working without spending money on a new interface.

Just feeling sorry for the users that are not Lucky as I'm and only can rely on Mac....

Bodhran2

Level 1

4 points

Apr 10, 2018 12:23 PM in response to fsmalaquias

Hi I upgraded to 10.13.4 Pro Tools still does not recognize MAudio Fast Track

When I go to System Preferences and highlight Fast Track, I see:

User uploaded file

The selected device has no output controls

I highlight / select both Fast Track in input and output, the ProTools SE does not recognize. Any ideas?

Jun 18, 2018 5:08 PM in response to JumpinJackF

I have a Macbook Pro Mid 2010. I had the same problem. I updated from OSX 10.13.3 to OSX 10.13.4.

It really works with no drivers. But DO NOT update to 10.13.5, because I read somewhere that it would not work.

JumpinJackF Author

Level 1

43 points

Sep 8, 2018 9:47 AM in response to exilebob

System Report looks exactly the same on my iMac, so it means that the M-Audio Fast Track Pro is recognized by your OS.

The big difference, instead, is that I don't use the Fast Track Pro Driver!

I always used those official drivers in the past, downloaded from http://avid.force.com/pkb/articles/en_US/Download/Fast-Track-Pro-Drivers, but I've started having troubles since updating to Mac OS El Capitan. Those days, however, I've discovered that the official driver isn't necessary at all! In fact everything worked fine, even better, after uninstalling it! It's a Mac, not a PC after all!!! 😎 😁

So try tu uninstall the Fast Track Pro Driver (and reboot) and see what happens. Fast Track Pro should be recognized by applications, and everything should be ok!

Jan 1, 2018 1:38 PM in response to JumpinJackF

tengo el mismo problema. has podido encontrar alguna solucion?

Jan 25, 2018 7:14 AM in response to q2800m

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

High Sierra 10.13.2 cannot find my audio device