WHY SO SLUGGISH?

Hi experts. Mine is a mid-2011. It has, over several months, gotten to where it sometimes takes forever to perform all functions - online or off. (Sometimes, like right now, it's running fine.) Along with this, it's fan turns on when it seems to be laboring. This somewhat reminds me of when the original battery needed replacing, which I did. So I just put in a second replacement battery, but am still having issues. I keep it clean, files-wise and trash-wise. At the moment, I have 12.4 GB of free storage available, so it's not maxed out. I also have a habit of not running several apps at the same time. I sometimes think about getting an external harddrive just to minimize clutter, but don't know if that'll improve it's current symptoms. (It's been doing relatively fine without one since I bought it new.) Could this actually be a circuitry breakdown? I've always dismissed this because electronics are generally solid for a long time. But I'm not the expert.


Thanks a bunch, in advance, for your posts!

MacBook Air, OS X Yosemite (10.10.5), 1.6GHz Intel Core i5, 2GB RAM

Posted on Dec 8, 2017 9:49 AM

Reply
5 replies

Dec 9, 2017 7:34 AM in response to KiltedTim

Sorry it took so long. Here's the EtreCheck report:

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-09 07:26:12

Download EtreCheck from https://etrecheck.com

Runtime: 6:54

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

11" MacBook Air (Mid 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir4,1

1 1.6 GHz Intel Core i5 (i5-2467M) CPU: 2-core

2 GB RAM - Insufficient RAM! Not upgradeable

BANK 0/DIMM0

1 GB DDR3 1333 MHz ok

BANK 1/DIMM0

1 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 3


Video Information:

Intel HD Graphics 3000 - VRAM: 288 MB

Color LCD 1366 x 768


Disk Information:

APPLE SSD TS064C disk0: (60.67 GB) (Solid State - TRIM: Yes)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 59.81 GB

(disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

EHCI Root Hub Simulation

Apple Inc. FaceTime Camera (Built-in)

hub_device

Western Digital My Passport 25E3 1 TB

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

EHCI Root Hub Simulation

hub_device

Apple, Inc. Keyboard Hub

composite_device

Apple Inc. Apple Keyboard


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 59.49 GB (14.58 GB free) (Low!)

Encrypted AES-XTS (Unlocked)

Physical disk: disk0s2 59.81 GB Online

BACK-UP (disk3 - Journaled HFS+) /Volumes/BACK-UP : 999.46 GB (965.38 GB free)

Encrypted AES-XTS (Unlocked) Paused

Physical disk: disk2s2 999.83 GB Online


System Software:

OS X Yosemite 10.10.5 (14F2511) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/zoom.us.app

[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]


/System/Library/Extensions

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.9) [Lookup]

[not loaded] com.devguru.driver.PTUMWDrv (1.2.64230.128) [Lookup]

[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4.0421) [Lookup]

[not loaded] com.novatelwireless.kext.wwan (v3.0.24 (001)) [Lookup]

[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8.1008 - SDK 10.4) [Lookup]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Lookup]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Lookup]

[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2.0) [Lookup]

[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2.0) [Lookup]

[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2.0) [Lookup]

[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2.0) [Lookup]

[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) [Lookup]


/System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns

[not loaded] com.lge.driver.LGELTEBus (1.5.4.0421) [Lookup]

[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4.0421) [Lookup]

[not loaded] com.lge.driver.LGELTEMdmData (1.5.4.0421) [Lookup]

[not loaded] com.lge.driver.LGELTENicControl (1.5.4.0421) [Lookup]

[not loaded] com.lge.driver.LGELTENicData (1.5.4.0421) [Lookup]


/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins

[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (v3.0.24 (001)) [Lookup]

[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (v3.0.24 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.3G (v3.0.24 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.3GData (v3.0.24 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (v3.0.24 (001)) [Lookup]

[not loaded] com.novatelwireless.driver.NWVBE (v3.0.24 (001)) [Lookup]


/System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns

[not loaded] com.pantech.driver.PantechBus (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.PantechCDFree (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.PantechCm (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.PantechMdmControl (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.PantechMdmData (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.PantechSer (1.2.8.1008 - SDK 10.4) [Lookup]

[not loaded] com.pantech.driver.QmiDriver (1.2.8.1008 - SDK 10.4) [Lookup]


/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.PTUMWCDFree (1.2.64230.128) [Lookup]

[not loaded] com.devguru.driver.PTUMWCSP (1.2.64230.128) [Lookup]

[not loaded] com.devguru.driver.PTUMWDIAG (1.2.64230.128) [Lookup]

[not loaded] com.devguru.driver.PTUMWMdmControl (1.2.64230.128) [Lookup]

[not loaded] com.devguru.driver.PTUMWMdmData (1.2.64230.128) [Lookup]

[not loaded] com.devguru.driver.PTUMWUSBMergeNub (1.2.64230.128) [Lookup]


/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns

[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) [Lookup]

[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) [Lookup]


System Launch Agents:

[not loaded] 5 Apple tasks

[loaded] 149 Apple tasks

[running] 39 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 140 Apple tasks

[running] 56 Apple tasks

[killed] 19 Apple tasks

19 processes killed due to insufficient RAM


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 256fe4bd - installed 2015-12-23) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[loaded] com.smithmicro.vzwwirelessd.plist (Alec Carlson - installed 2013-02-25) [Lookup]


User Launch Agents:

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-12-07) [Lookup]


User Login Items:

iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-05-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)


Internet Plug-ins:

FlashPlayer-10.6: 20.0.0.267 (installed 2015-12-28) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-21)

AdobePDFViewerNPAPI: 15.009.20077 (installed 2015-11-14) [Lookup]

AdobePDFViewer: 15.009.20077 (installed 2015-11-14) [Lookup]

Flash Player: 20.0.0.267 (installed 2015-12-28) Cannot contact Adobe

Default Browser: 600 (installed 2016-01-25)

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

Silverlight: 5.1.10411.0 (installed 2012-10-30) [Lookup]


User internet Plug-ins:

Picasa: 1.0 (installed 2015-10-13) [Lookup]

ZoomUsPlugIn: 4.1.11049.1024 (installed 2017-11-28) [Lookup]


Safari Extensions:

XSearch - Ogden Ceils - http://www.yahoo.com (installed 2015-12-02)


3rd Party Preference Panes:

None


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 59.49 GB Disk used: 44.90 GB

Destinations:

My Passport for Mac [Local]

Total size: 999.46 GB

Total number of backups: 2

Oldest backup: 12/8/17, 4:07 PM

Last backup: 12/8/17, 5:00 PM

Size of backup disk: Excellent

Backup size 999.46 GB > (Disk size 59.49 GB X 3)


Top Processes by CPU:

57% imagent

24% sharingd

22% kernel_task

9% com.apple.iCloudHelper

8% AddressBookSourceSync


Top Processes by Memory:

272 MB kernel_task

147 MB sharingd

75 MB imagent

23 MB Dropbox

21 MB cloudpaird


Top Processes by Energy Use:

42.00 sharingd

3.30 imagent

1.92 cloudpaird

1.66 WindowServer


Virtual Memory Information:

115 MB Available RAM

3 MB Free RAM

1.89 GB Used RAM

112 MB Cached files

1.29 GB Swap Used



Diagnostics Events (last 3 days for minor events):

2017-12-09 07:20:04 identityservicesd.app High CPU use [Open] [Details]

2017-12-08 18:57:34 com.apple.WebKit.WebContent High CPU use [Open] [Details]

2017-12-08 18:53:57 com.apple.AmbientDisplayAgent Crash [Open]

Cause: abort() called

*** error for object 0x7fec2060cc98: incorrect checksum for freed object - object was probably modified after being freed.


Files deleted by EtreCheck:

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Friendlysocket.AppVemoral.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Friendlysocket.btvlit.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Friendlysocket.disable.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Friendlysocket.dolnwoad.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Friendlysocket.uadpte.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/Javeview.update.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/com.pcv.hlpramc.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/pronto.notification.plist - Unknown

2017-12-08 17:13:02 - ~/Library/LaunchAgents/pronto.update.plist - Unknown

2017-12-08 17:13:02 - ~/Library/Safari/Extensions/s1h2m3o4o5p6i.safariextz - Unknown

2017-12-08 17:17:41 - com.adobe.ARM.[...].plist - Unknown

2017-12-08 17:17:41 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown

2017-12-08 17:17:41 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

2017-12-08 17:17:41 - ~/Library/LaunchAgents/com.skype.skype.shareagent.plist - Unknown

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WHY SO SLUGGISH?

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