Why is my GPS not working on iPhone X?

For reference:

https://support.apple.com/en-us/HT207092

You may have to reset your GPS to have the apps function properly

What I found is when I place my iPhone X on my dashboard mount, the GPS will stop working after about 10 seconds. As soon as I remove and move away from my dashboard the GPS works fine. I can replicate this issue consistently. It is as if there is interference or something. I ultimately found a spot on the left side of my dashboard where the GPS works on the dashboard mount. This was in my 2013 Hyundai Sonata. I don’t have the issue at all in my other vehicle.

I have this problem as well. Location services for both map apps (Apple & Google) are and have always been on. I can launch either app, it finds my current location, I can find a new location via search and initiate directions/navigation. However, as soon as I begin driving the app does not follow my location as I'm driving, it seems to think I'm stationary when I'm not. I'm using an iPhone X on iOS 11.2.1

I have the exact same problem. I did reset location services and I end up resetting the whole phone and The issue is still there: the gps just doesn’t know where I am. The gps just doesn’t work in any usable way neither on Maps nor Google Maps. My iPhone X has 11.2.1. I’m taking it to the Apple store tomorrow.

I have the exact same problem and is ruining my whole freaking road trip because my location on the apps keeps jumping around confusing the map app making it recalculate every minute. Been working with support for half of the trip and they have not been able to do anything.

Having same issues on my iPhone X running 11.2

Waze actually notifies me that there is no GPS

Apple Maps is not really functional

Google Maps is not really functional

Exact description of my problem

Michael L Baxley

Sent from mobile

Thanks, now it works.

The GPS on my iPhone X works just fine. You need to make sure that you have Location Services turned on for those apps before you can use them with GPS. See this page from the iPhone User Guide. http://help.apple.com/iphone/11/#/iph3dd5f9be

Well - that's bizarre. I'm on my second iPhone X for this issue, and have gone through two different dash mounts (first was magnetic). I'm still having the issue with the new phone & non magnetic mount.

...in my 2013 Sonata.

So far I've been using CD connected dash mounts, so always in the same spot above the stereo. I assume you had the issue there as well? This could be a coincidence, but it's interesting. I had no issues with my 6s in that same car & mount, but obviously the glass back on the X could make it more susceptible to interference.

Thank you for providing this troubleshooting steps. However, these steps where provided before and did not solve the issue. This is not a simple "you have to configure GPS the right way" kind of fix. this is a system issue that started to show up to many users after the latest system update.

Thank you. I did. I have an appointment to drop the phone in a week or so. Hopefully they'll find out what's wrong with it. I was hesitant to mention that the problem is related to a system update, however, I spoke with a couple of coworkers and family and reported the same issue just after upgrading to 11.2. I have 11.2.1. It can't be a coincidence, right?

Hi guys. There is another forum post with the exact same issues (It's almost 30 pages long). This has been a problem that has started ever since the release of the iPhone 8, and has extended to the X. Consensus is that it's not a simple switch some settings around, but rather there is something interfering with the phone's GPS signal. Alot of signs are pointing towards mounting the phone on specific parts of the car dashboard impacting the signal.

There is no real fix right now. The best bet is getting in contact with Apple support and letting them know this issue exists. I've copied the link to the other post below.

iPhone 8 GPS problems

That's my understanding based on all the troubleshooting I've done. Today I decided to check the Compass app, which I never do, and I notice that North was pointing to three different location within the hour. It's like the compass it self is broken. I'm wondering if this somehow affects the GPS. I suspect it does.

The only thing that I can think off that could affect my phone so badly is the magnetic car mount I have on my car. And before everyone starts to freak out about this, I want to let you guys know that is the same car mount I've been using for years with a 6s, 7 and now X. And when I got the iPhone x, it worked great until after I updated to 11.2. Which is interesting, since I read that 11.2 was supposed to correct an issue people where complaining about regarding the GPS in 8 and X. Perhaps it was the same issue we're having but instead of fix it it broke the phones that were not experiencing the issue?

Maybe that worked for your iPhone X, but not mine. I’ve done EVERYTHING Apple Support has recommended, including spending more than 3 hours of my time getting a brand new X at the Verizon store. NONE of the recommendations worked and I still don’t have GPS on my X.