For reference:
https://support.apple.com/en-us/HT207092
You may have to reset your GPS to have the apps function properly
For reference:
https://support.apple.com/en-us/HT207092
You may have to reset your GPS to have the apps function properly
What I found is when I place my iPhone X on my dashboard mount, the GPS will stop working after about 10 seconds. As soon as I remove and move away from my dashboard the GPS works fine. I can replicate this issue consistently. It is as if there is interference or something. I ultimately found a spot on the left side of my dashboard where the GPS works on the dashboard mount. This was in my 2013 Hyundai Sonata. I don’t have the issue at all in my other vehicle.
I have this problem as well. Location services for both map apps (Apple & Google) are and have always been on. I can launch either app, it finds my current location, I can find a new location via search and initiate directions/navigation. However, as soon as I begin driving the app does not follow my location as I'm driving, it seems to think I'm stationary when I'm not. I'm using an iPhone X on iOS 11.2.1
I have the exact same problem. I did reset location services and I end up resetting the whole phone and The issue is still there: the gps just doesn’t know where I am. The gps just doesn’t work in any usable way neither on Maps nor Google Maps. My iPhone X has 11.2.1. I’m taking it to the Apple store tomorrow.
I have the exact same problem and is ruining my whole freaking road trip because my location on the apps keeps jumping around confusing the map app making it recalculate every minute. Been working with support for half of the trip and they have not been able to do anything.
I have the same problem. My GPS is active, Location services are ON but Google Map, Apple Maps and so on does not work well, these give wrong location to hundred meters from where I’m.
If there any official solution please let me know.
I decided to run a test using GPS Diagnostic app. Both my 6S plus and wife's iPhone X were upgraded to the latest firmware 11.2.5. My wife's phone was also reformatted prior to performing the GPS test.
I’m back to having no gps again. This time I have no satellites whether I’m moving or not. I was working fine for 4 days then I manually turned off location services for 3 hours. When I turned it back on gps has not worked since. I tried all the same fixes as last ti me. Even restored the phone last night. No gps.
> Tomorrow I'll be recording a video of both devices (iPhone 6s plus, iPhone X) with the GPS Diagnostics on while driving as well as test to see how both phones perform on google maps, maps, and waze.
I did just that: screen-recorded GPS Diagnostic app on two of my phones (X and 5S), riding side by side in a car continuously for almost half an hour. Here is breakdown of GPS signal strength I've got, as shown by the app:
Legend:
= GGGG: 4 green bars
= GGGA+: 3 green bars, 4th is amber or green
= AAAA: 4 amber bars
= AAAR: 3 amber bars, 4th is red
So both All-Amber and Amber-Red zones are much larger on X compared to my old 5S.
Both phones have the same version of iOS (11.2.5); both were running with the same step-by-step directions app in the background. Intervals of level lasting for less than 3 seconds were not taken into account.
The breakdown chart created manually, from two screen recording videos of GPS Diagnostic running in foreground.
paul221, would you share your progress?
I have the same problems with my iphone x. I reset everything and restore it to factory as if it was a new phone and nothing. Went to apple and they gave me a new phone but problem is still there. It can’t be because of location because my wife’s gps works fine and she also has x. They need to fix this right away because I didn’t pay over a grand for faulty merchandise. Here’s a picture of my waze.
The GPS on my iPhone X works just fine. You need to make sure that you have Location Services turned on for those apps before you can use them with GPS. See this page from the iPhone User Guide. http://help.apple.com/iphone/11/#/iph3dd5f9be
Hi guys. There is another forum post with the exact same issues (It's almost 30 pages long). This has been a problem that has started ever since the release of the iPhone 8, and has extended to the X. Consensus is that it's not a simple switch some settings around, but rather there is something interfering with the phone's GPS signal. Alot of signs are pointing towards mounting the phone on specific parts of the car dashboard impacting the signal.
There is no real fix right now. The best bet is getting in contact with Apple support and letting them know this issue exists. I've copied the link to the other post below.
It's not your GPS that works fine when you turn the wifi on, it's just that your phone has 3 ways to locate you:
Ever noticed your phone knows you are home even though your GPS is turned off?
Well - that's bizarre. I'm on my second iPhone X for this issue, and have gone through two different dash mounts (first was magnetic). I'm still having the issue with the new phone & non magnetic mount.
...in my 2013 Sonata.
So far I've been using CD connected dash mounts, so always in the same spot above the stereo. I assume you had the issue there as well? This could be a coincidence, but it's interesting. I had no issues with my 6s in that same car & mount, but obviously the glass back on the X could make it more susceptible to interference.
Thank you for providing this troubleshooting steps. However, these steps where provided before and did not solve the issue. This is not a simple "you have to configure GPS the right way" kind of fix. this is a system issue that started to show up to many users after the latest system update.
Why is my GPS not working on iPhone X?
