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Question: How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?

How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?

iPad Mini Wi-Fi + Cellular, iOS 10.3.3, Ceramics Monthly Subscriptoin

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Dec 10, 2017 9:59 AM in response to Jan Georgen In response to Jan Georgen

Have you looked on the developer's website for a FAQ/help section and/or contacted the developer ? If you can't get any help from the developer contact iTunes Support : http://reportaproblem.apple.com

Dec 10, 2017 9:59 AM

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Question: How do I get help about an Apple subscription? I purchased 2017 Ceramics Monthly via iTunes but cannot download the issues without being asked to pay. How do I resolve this?