IPhone 6s plus

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lawnman1970 Author

Level 1

8 points

IPhone 6s plus

My IPhone 6s Plus does not use the ringtones i paid for and it also doesn’t use the one’s that are from apple . Every time my phone rings it uses a ringtone that i had used a while ago . At this point all my ringtones do not work when the phone rings . If i choose a ringtone it will play that ringtone but the minute i want to use that ringtone it won’t do it even though it says that will be the ringtone.

Posted on Dec 9, 2017 1:53 PM

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Answer 1

sberman

Level 10

263,793 points

Dec 9, 2017 1:59 PM in response to lawnman1970

Older ringtones are no longer supported as well as they were. Some ringtones have been updated with newer versions in the iTunes Store.

I found similar behavior to what you're reporting. When I re-purchased (a newer version) of the ringtone from the iTunes Store, all went well from there.

See:

Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

lawnman1970 Author

Level 1

8 points

Dec 10, 2017 4:39 PM in response to sberman

Ok thank you for that advice , i will give that a shot.

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