CD burning issues - unknown error 0x80004005

I have been trying to burn cds and about 2 minutes or less in, it stops and ejects the cd, saying unknown error 0x80004005. I tried slowing the burning speed down but no joy. Also, when I have been trying to print the song lists, it seems like it will print the wrong playlists as well. Any suggestions? I have a Dell laptop that is about 1 year old.

Windows 10

Posted on Dec 9, 2017 11:15 PM

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Posted on Dec 31, 2017 8:48 AM

Yes, there would appear to be an issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate:


tt2

61 replies

Dec 15, 2017 11:06 AM in response to ColSco

This is clearly an iTunes issue based on my experience and the many posts and notes I see. I got an update to iTunes 12.7.2 today that I had hoped would fix the problem that surfaced when I first installed this version last week and have the same problem as before.


In addition to problems noted, when I try to burn a playlist that is 79 minutes long that I have burned successfully in the past I am told that the songs are too long to fit on one cd, when in fact, that is not the case.


And it's impossible to get any iTunes support from the Apple Support page as they want a serial number for an Apple device.


Apple needs to address these issues and also show a compatibility mode to Widows 10 when running the Troubleshooter.

Jan 7, 2018 1:58 AM in response to ColSco

Ok - I rang Apple support there - now I wasn't having the problem (they weren't impressed) but apparently this is a known issue recently and they are investigating. They suggested burning an mp3 format or a data disc or using other programs and tt2's idea of reverting software they weren't keen on but said should work for most users with the issue. They also said make sure windows is up to date too.

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CD burning issues - unknown error 0x80004005

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