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Question: Iphone SE unable to unlock it with fingerprint

Hello there,

I am fresh owner of a brand new SE and not able to figure out if this phone supports unlocking by using only the fingerprint. What I am talking about is get to the home screen from a locked state only by touching the home button with my finger.

I will give you a few clues as to what I have in my settings and what I have tried:

Fingerprint is added.

Use it to unlock the phone is checked.

Rest to open is checked.

IOS Version is 11.0.3

Have to tell I will be really disapointed if such feature currently present even on cheapest smartphones in the world would by design miss from my phone.

Please reassure me I have not bought the false smartphone.

Thank you

iPhone SE, iOS 11.0.3

Posted on

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Dec 10, 2017 12:18 PM in response to vt8235 In response to vt8235

Read these support guides:

Use Touch ID on iPhone and iPad - Apple Support

or

Get help with Touch ID on your iPhone or iPad - Apple Support

If nothings helps, have your iphone inspected at the nearest Apple Store.

Regards

Giulio

Dec 10, 2017 12:18 PM

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Question: Iphone SE unable to unlock it with fingerprint