iCloud mail

Question

Level 2

173 points

iCloud mail

For some reason my iCloud mail seems to have stopped working. I've sent tests to see if they go through and they don't. And I get error emails saying the it was blocked. Any ideas? Thank you.😕

Posted on Dec 11, 2017 6:54 AM

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Answer 1

JimmyCMPIT

Level 7

29,223 points

Dec 11, 2017 8:47 AM in response to David Gurga

it should configure itself if you have your iCloud account credentials correctly set in >System Preferences/iCloud

also verify your account in Internet Accounts for anything that could be incorrect.

if problems persist log out of the account then back in. See also the connection doctor to determine the cause. The link was posted in my first response.

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Answer 2

JimmyCMPIT

Level 7

29,223 points

Dec 11, 2017 6:58 AM in response to David Gurga

you did not specify your OS or device or if you were using the webmail or the OS X mail client.

if you are using the client see this.

Use Mail Connection Doctor - Apple Support

see also:

Get help using iCloud Mail - Apple Support

for iOS see this link:

Set up an email account on your iPhone, iPad, or iPod touch - Apple Support

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Answer 3

Eric Root

Level 10

684,069 points

Dec 11, 2017 11:20 AM in response to David Gurga

Mail (El Capitan): Mail troubleshooting

Mail (El Capitan): If you can’t receive messages

Mail (El Capitan): If you can’t send messages

Mail not sending or receiving messages after updating OS X

You are entitled to 90 day telephone support from Apple. Try contacting them.

Apple Support Contact

Apple Support by e-mail or chat

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Answer 4

Eric Root

Level 10

684,069 points

Dec 11, 2017 12:14 PM in response to David Gurga

Apple Support Contact

Apple Support by e-mail or chat

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Answer 5

David Gurga Author

Level 2

173 points

Dec 11, 2017 12:02 PM in response to Eric Root

Now another weird thing is going on. I try to make out a contact card. I get to put the first and last name in. Click the email section to put their email in and the card disappears and reappears at the bottom listed as "no name". And another thing that is happening is I kept getting numerous error messages saying I didn't eject my Ibook correctly. But the message would keep popping up on my desktop. 10 of them. While the notebook was still there. I didn't eject it at all. I finally unplugged it from the mini and it stopped. Time to call Apple I think.

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Answer 6

David Gurga Author

Level 2

173 points

Dec 11, 2017 8:13 AM in response to JimmyCMPIT

Thank you. I should have been more specific. It's a brand new Mini and I'm using iCloud for my email through the Mail program. 🙂

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Answer 7

David Gurga Author

Level 2

173 points

Dec 12, 2017 1:30 PM in response to JimmyCMPIT

Thank you for all your help Jimmy. It's greatly appreciated. :-)

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