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User profile for user: k8hayn
k8hayn Author
User level: Level 1
4 points

i have an iphone 8 plus. i plugged it into my macbook and selected the option to update the software. for some reason my computer interrupted the update and now my phone is frozen on the restore screen. it will not let me cancel the restore/update

i have an iphone 8 plus. i plugged it into my macbook and selected the option to update the software. for some reason my computer interrupted the update and now my phone is frozen on the restore screen. it will not let me cancel the restore/update and my computer won't recognize that it's plugged in after i cancel the restore/update pop-ups.

iPhone 8 Plus, iOS 11.1.2

Posted on Dec 12, 2017 1:37 AM

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User profile for user: panchososa694
panchososa694
User level: Level 7
20,623 points

Posted on Dec 12, 2017 2:40 AM

https://support.apple.com/en-us/HT201263

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1 reply

i have an iphone 8 plus. i plugged it into my macbook and selected the option to update the software. for some reason my computer interrupted the update and now my phone is frozen on the restore screen. it will not let me cancel the restore/update

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