when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

I have this same problem, X Iphone rings, no button appears to answer or reject the call, even when you go to see WHO called you in missed etc, there is nothing there....happened twice last night. So you can't answer the call & you don't know who it was? Apple please advise

First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch. Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch. Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.
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Without case number you cannot fight with apple in consumer cort.

Hey Ashok,

I have tried all sort of suggestions you have mentioned in your posts. Like restarting, reinstalling the new software several times, if fact I also go my iPhone x replaced with the new and the same problem of Display not popping on while incoming calls. Is there a bug in the software??

Thanks

Hiren

Hey Sarah,

I have tried all sort of suggestions you have mentioned in your posts. Like restarting, reinstalling the new software and also tried setting up as new iPhone several times, if fact I also go my iPhone x replaced with the new one and the same problem is recurring of Display not popping on while incoming calls. Has Apple acknowledged this problem with iPhone X??

Thanks

Hiren

i am on OS11.2.1 on my IPhone X . When an incoming call comes my iPhone X rings but the call does not show on the screen for some time . , so I can’t receive the call till about 8-10 rings .

I restart the phone and it works normal again .

Can someone advise how to fix this issue .

I tried every possible option to resolve the issue thrice reinstalled the iOS nothing has happened yet in fact Apple customer support has acknowledge the issue but they don’t have any solution .They are completely speechless and answer less

I have 2 IPhone X ( me and my college in work ) and both same issue - like after 20 calls or more it will happens- so to save my time I’m restarting my phone every 6 hours as i’m Doing a lot of calls ( around 40 calls per day )

So this not solution, apple should fix this issue as too many customers complain about it

I have this same problem, X Iphone rings, no button appears to answer or reject the call, even when you go to see WHO called you in missed etc, there is nothing there....happened twice last night. So you can't answer the call & you don't know who it was? Apple please advise

I have this same problem, X Iphone rings, no button appears to answer or reject the call, even when you go to see WHO called you in missed etc, there is nothing there....happened twice last night. So you can't answer the call & you don't know who it was? Apple please advise

I have tried all suggestions you have mentioned in your posts. Like restarting, reinstalling, and also close phone app as per other suggestion. but still i m getting same problem after attending some amount of calls.