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when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

While receiving incoming calls on iphonex. Its only ringing and vibrate. There is no display on first ring. Some time it display after 2-3 rings and some times there is only ringinig till end of call.

Posted on Dec 12, 2017 8:38 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2017 6:06 AM

Hi Ashok Panchal,

Thanks for reaching out to the Apple Support Communities.

I understand that when you receive an incoming call it's not always showing that there is an incoming call on your display. The phone will only ring and vibrate. It's important to make sure that you can see who is calling, so I'm happy to provide some support.

It sounds like the Phone app on your iPhone isn't responding like it should. I suggest a close of the Phone app and a restart of your iPhone to see if this helps the issue.

How to force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch

Also check to make sure that your iPhone is running the latest update. If there is a case on the iPhone or any accessories connected, please remove and test.

Once you've done these steps, let me know if you get the same result.

Kind Regards.
163 replies

Jan 17, 2018 11:47 PM in response to Avinash13878

I had a word with the apple service centre. In the beginning they were just telling me to do the troubleshooting steps.. I told them that nothing works.. Then finally they accepted that Apple is aware that iPhone X has this issue and is working for a solution. They haven't given any timeline for the resolution. But this is totally unacceptable from a company. like Apple.

Jan 26, 2018 10:28 AM in response to Briansyddall

Hi,


This issue is definitely something that Apple needs to sort out by checking up on the field reality rather than giving staid replies like reinstall OS etc. The issue is present in the iOS 11 onwards & was not in previous versions. They need to check up on what is the change done as far as telephony is concerned. The earlier they do, the better else like in the case of battery slowness, they will some more issues at hand.


I have personally seen the incoming call issue on iPhone 6S plus & iPhone X.


DKJ

Jan 27, 2018 6:46 AM in response to Ashok Panchal

i have the same issue on my iPhone X. Also after my iPhone 7 crashed for no reason in the hands of the staff at the Genius Bar I am beginning to think the rumors are true that updates destroys your current iPhone. So after my iPhone 7 crashed I bought a new iPhone X about 2-3 weeks ago and this is what I get For $1200???? Apple if you don’t your act together you are going to start losing a lot of customer. It is getting old and there are better and more options despite making the Intergrated new of music and Apple Pay and iCloud storage your customers will leave you!!!

Jan 30, 2018 4:02 AM in response to Ashok Panchal

Hi


I also have the same issue. I contacted Apple support and their response is horrible. I wrote mail to Apple. No response. It shows Apple doesn't care about their product and customers. They are there just to make money. Android is much better when compared to the problems we are all facing with iPhones now a days.

Jan 30, 2018 9:06 PM in response to PARAS1975

You can do in two ways.


1. Google for iOS 11.3 beta 1 ripsaw download. download the ipsw and install through iTunes.

2. download from your iPhone beta.apple.com/profile and follow the instruction. once installed and restarted go to General and do software update which will install iOS 11.3 beta 1

ou can do in two ways.


1. Google for iOS 11.3 beta 1 ripsaw download. download the ipsw and install through iTunes.

2. download from your iPhone beta.apple.com/profile and follow the instruction. once installed and restarted go to General and do software update which will install iOS 11.3 beta 1

when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

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