when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

Hi,

Tried all below:

1-formatting and reinstalling the IOS according to apple engineer.

2-visiting apple service center where diagnostic was ok (hardware wise my phone is ok as also my phone bought new).

3-restarting where my phone will work roughly for 25 calls or for 3 days only which is not practical solution especially for such expensive phone.

All above and more I did as even changing the phone won't help.

The problem is not from your or my side to fix as it is surely from the latest update from apple where apple has to issue a new update in order to overcome the issue.

You don't know how much that will affect my way or others way of looking to apple as the update before that affected my previous phone (6s) and made restating till formatted the 6s phone, not to mention that battery thing, so now days, updating the phone will fix a problem and cause another which is not right and not acceptable from apple as a leading company in such business.

Again, we need a new update to fix the issue as early as possible, but basically we need acknowledgment from apple that there is an issue and after that only they can start to solve it as in my 6s they've acknowledged the problem and not for the caller id till now.

Thanks to all.

Even i am facing the same issue and actually I visited this blog for some answers. One thing that I do when this problem starts is cleaning the cache of iPhone X. The same has been explained on video link below

https://youtu.be/JhisdTL2sXE

But this too is a temporary fix. After 2-3 days again the problem starts occurring. Apple should really work on this problem.

check after update 11.2.5 problem is resolved or not? please update

I have this same problem, X Iphone rings, no button appears to answer or reject the call, even when you go to see WHO called you in missed etc, there is nothing there....happened twice last night. So you can't answer the call & you don't know who it was? Apple please advise

I have 2 IPhone X ( me and my college in work ) and both same issue - like after 20 calls or more it will happens- so to save my time I’m restarting my phone every 6 hours as i’m Doing a lot of calls ( around 40 calls per day )

So this not solution, apple should fix this issue as too many customers complain about it

Hi,

This issue is definitely something that Apple needs to sort out by checking up on the field reality rather than giving staid replies like reinstall OS etc. The issue is present in the iOS 11 onwards & was not in previous versions. They need to check up on what is the change done as far as telephony is concerned. The earlier they do, the better else like in the case of battery slowness, they will some more issues at hand.

I have personally seen the incoming call issue on iPhone 6S plus & iPhone X.

DKJ

Do you have iOS 11.2.5? There has been a lot of bugs reported in that iOS so I’m a little nervous to update because mostly all of those issues are on the iPhone X and I have an iPhone X so I might wait until iOS 11.3 comes out.

It’s all over the news that Apple has recognised the problem of call delay but is still is looking into the matter .. they are really testing the patience .. I don’t know what’s the problem with them that they r not replacing the phone in India

I have been having this problem for a while now. Whenever I call Apple Customer care, they act as if it was the first time they hear it. Each time they recommend the same thing/ Hard reset and or software update. I did it all, but it didnt get fixed. When I receive a normal call. there is no delay when I receive a call on WhatsApp, Skype or Duo.

Dear all

Please call customer care of Apple for this problem

I was updat but problem not resolved

I will request to all please call to apple customer care for this problem otherwise they ignore.

Please update today status after 25 call is thare any problem?

Waiting for 11.3 update not installed beta

Please all people give complete to Apple customer care and get case number.