Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mail keeps crashing when sending queued messages

Since I upgraded to Mac OS High Sierra, Mail continually crashes whenever I attempt to send a message. It then holds the message in queue and will not restart without crashing. Help?

MacBook Air (13-inch, Early 2015), macOS High Sierra (10.13.2)

Posted on Dec 12, 2017 1:30 PM

Reply
1 reply

Dec 12, 2017 2:37 PM in response to ScotAlanJohnson

Do a backup, preferably 2 on 2 separate drives.


Quit Mail.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.


Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.


If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.

Information learned from Linc Davis. Thanks to leonie for some information contained in this.


Mail crashing


Crashes/quits unexpectedly


Mac Mail keeps crashing when sending queued messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.