Mail quit unexpectedly

You might want to consider starting a new discussion. Since this one is marked solved and is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

Do a backup, preferably 2 on 2 separate drives.

Quit Mail.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.

If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.

Information learned from Linc Davis. Thanks to leonie for some information contained in this.

Mail crashing

Crashes/quits unexpectedly

Take back of all mails in V4folder : Method for how to copy in V4 folder .

Click on go on top menu bar , hold option key click on > library > select mail folder > right click on mail there itself > click on copy mail > right click on extreme right hand side in column B , that is below persistence info.plist > click on paste item .

Entire mails are copied to V4 folder .

Go to the corrupted IMAP account , select it & click on minus sign it is deleted .

Configure new IMAP account , go to top menu bar ,file > import mail boxes > import data from > select apple mail > click on continue > select the back drop folder then choose new .

When new IMAP account is opened , a new folder with all mails will appear in the mail side bar .You can rename the folder .

For Mac osx EL - Capitan it is V3 folder , for MAC OS X - Yosemite it is V2 folder

I have a similar problem:

Crashed Thread: 8 Dispatch queue: NSOperationQueue 0x60800003d360 :: NSOperation 0x7f89c3c5f580

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/vascomarques/Desktop/Caixas de Mail/Pessoal/Duran.mbox'

abort() called

terminating with uncaught exception of type NSException

It looks like mail.app thinks there is a .mbox file in the desktop but there is none.

Hello, just found an answer that worked for me:

It was posted by:

Linc Davis

Good luck.

Triple-click anywhere in the line below on this page to select it:

~/Library/Mail/V2/MailData

Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder

from the menu bar. Paste into the box that opens (command-V), then press return.

A folder window will open. Inside it there should be files with names as follows:

•Envelope Index

•ExternalUpdates.storedata

Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.

Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.

Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

This helped me! Thanks!!!

That solved my issue, too!

Many thanks to you!

Exactly the same again but this time on a different file!

Will try again.

Process: Mail [3202]

...

Crashed Thread: 5 Dispatch queue: NSOperationQueue 0x60800003b600 :: NSOperation 0x600001259cb0 (QOS: UTILITY)

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFPOPAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/jerry/Library/Mail/V2/POP-jerry@mail.incc.be/Junk.mbox'

abort() called

terminating with uncaught exception of type NSException

NOTE: no ExternalUpdates.storedata this time

I did it away, rebooted, started up mail and it was back!!

Thanks very much!!

Help! I tried this and Mail asks me for account information. When I try to add my first account Mail freezes. I'm totally stuck. How do I go back to ground zero? Restoring the files doesn't work either.

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.

Try a restart.

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

Isolating an issue by using another user account

If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode - About

This worked for me, beautifully! Thanks so much. Takes about 10 minutes of your time, but it does the job.

yours

Michael

Hi, I have tried this and when I hit continue once logging back in to mail, it says it's preparing to import the messages, but does nothing. Is there anything else I can do?

thank you

Thanks!

this works for me 2!

for me:

Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Volumes/Macintosh HD/Users/myName/Library/Mail/V2/Mailboxes/family.mbox'

Happened after a fresh install of OS and turn out to be old mail rules looking for a particular directory. I believe the rules sync in from iCloud. When I deleted:

/Users/myName/Library/Mail/V2/MailData/SyncedRules.plist

all was good