You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail quit unexpectedly

Need help to fix it:


Crashed Thread: 3 Dispatch queue: NSOperationQueue 0x60000002cfe0 :: NSOperation 0x7fcdd2c05260



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000



Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/Geo/Desktop/INBOX.mbox'

abort() called

terminating with uncaught exception of type NSException



Thanks

MacBook Air

Posted on Jun 5, 2014 12:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2017 8:02 AM

You might want to consider starting a new discussion. Since this one is marked solved and is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.



Do a backup, preferably 2 on 2 separate drives.


Quit Mail.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.


Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.


If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.

Information learned from Linc Davis. Thanks to leonie for some information contained in this.


Mail crashing

Crashes/quits unexpectedly

28 replies

Jul 13, 2015 11:21 AM in response to Geology-

NOT working for me (at least mail.app is not crashing anymore on launch), the import is stuck at message 7917 of 23146. i canceled after 4 hours of no progress. what can i do to fix this? the mail.app is somewhat important for me...


i upgraded from 10.9.5 directly to 10.10.4, although i don't expect this to be the root cause of the problem.


User uploaded file

Jul 14, 2015 2:00 AM in response to tuscan

found the problem:


in one of my mailboxes of my various accounts there was a "Inbox.mbox", apparently this mailbox is in a different format than what mail.app expects normally. i checked it in terminal (find ~/Library/Mail/V2 -type d -name "*Inbox*"), all other "similar" mailboxes are named "INBOX.mbox". lucky i found the difference in the naming (see screenshot in my previous post). i simply moved the Inbox.mbox to the desktop and mail.app was able to import everything.


not sure what to do with the Inbox.mbox i have moved to the desktop, it's archived stuff from an inactive account. i guess i'll just drop it.

Feb 28, 2016 1:28 AM in response to Geology-

Unfortunately it doesn't work in my case.


So, an error info is:


Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /INBOX'

abort() called

terminating with uncaught exception of type NSException


I did everything from your advise but an error still exists. How else could I try to fix it?

May 11, 2016 10:12 PM in response to Eric Root

This finally worked for me. EXCEPT that I lost all email, recieved and sent over the past few years, except my smart mailboxes.


Then...............

After going to Library- Mail-V2- Pop account for comcast to INBOX.mboc to a bunch of letters and numbers to DATA to more numbers in order of 1-9 FOLDERS then to Messages; Lo and behold I found 1000's of inbox emails. They are numbered in one list from 88000.emix to 88999.emix dated for two months in 2011. They do open in the mail window format as if using 'Viewer".


Now the question is how do I get them back into my Mail App ??


Anyone?


My initial inquiry was marked as solved but it is not.

Mail quit unexpectedly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.