Finder keep crashing on Mac Os High Sierra

I have install the latest OS High Sierra 10.13.2 and even previous version, my finder keeps crashing; it's really annoying because when I try to relaunch the finder by using cmnd + alt/option + esc then relaunch the finder, my desktop folder is all gone and I can't open anything.


My scenario:

My Macbook Pro 15" Mid 2012 connecting to a server in my workplace and I have to drag and drop files to the server where all of them are images that needs to be retouch. I used all of the Adobe CC products in my computer eg. Photoshop, Lightroom, Bridge, Premiere Pro, After Effects etc. I don't know when and how it happen but when I try to drag files to a server or upload to the server the wheel of death (rainbow wheel) start spinning and I can launch all other application except the finder. When I try to restart the computer, it's not even shut down completely where I need to press the power button for couple of second to force shut down my mac.


Solution that I have tried:

I contacted the apple support and chat with them they told me to reset smc & nvram in which case I have done it before I contacted them. They also told me to reinstall mac os without erasing the main HD and I have done it but the problems still occurs.


My question is: Is anyone have this kind of problem and is there any other way around it where I don't need to clean install the whole Mac OS; which going to be a hassle for me because all the adobe preferences, presets and all other things that I have installed.


Hope anyone or someone out there can give me a solution.

Thanks before hand.

MacBook Pro (15-inch Mid 2012), macOS High Sierra (10.13.2)

Posted on Dec 12, 2017 10:24 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2018 12:17 PM

@wefredi


Apple has told me they have a fix for it in 10.13.3. This is from a bug report filed:

>>This looks like a known bug that has been recently fixed, but currently has only shipped for iMac Pro.<<

>>You are encouraged to try the beta version of 10.13.3 (on a test system or separate partition, ideally) to see if the fix works for you.<<

>>macOS High Sierra 10.13.3 beta 4 build 17D34a https://developer.apple.com/download/<<


I've always had pretty good luck with the betas (sometimes better than the releases).


Maybe this can help you from the **** of reinstalling, possibly losing data, for it to just happen again.

48 replies

Dec 13, 2017 2:25 PM in response to hangahliong

I am having the same exact issue!, I work on an imac 2015 and we also have a server and use adobe programs ever since the latest sierra update something has been fishy.


I contacted apple through chat today and they stated to make a new user account which I do not understand what that has to do with the finder but I did it anyway...


Unfortunately making a new user doesn't help the server side of things so really couldn't test it out the same way.

Dec 19, 2017 10:54 PM in response to PN2

I'd be interested in what Adobe extension causes this problem!


I also have this problem, or a similar one. I have made a clean install, NVRAM / PRAM reset also did not help. I have a mid-2012 MacBook Pro. But for me also Audio does not work at all.


As I made a re-install too, I have not the Finder logs anymore, which I saw were made always in front of the crash. When I remember correctly it had something to do with the mounted network shares.


I have made a clean install first, then installed Office 365, Adobe CC 2018 (Photoshop, Illustrator, InDesign, Acrobat, Lightroom), FontExplorer X client, Logitech Options driver for mouse, TeamViewer 12, Chrome browser.

Jan 15, 2018 10:48 PM in response to hangahliong

Have a close problem to yours


When I connect to windows server at work, Finder just crashes.

Scenario - shared server is visible, I can see files, but as soon I try to do something Finder crashes and never get working again. Even after relaunch. And I can't even shut down computer properly, only with holding the power button.

Got a solution for half a day - shutting down Windows firewall on the server. But the next morning I have the same problem.

Jan 3, 2018 8:54 AM in response to hangahliong

I am currently having this exact problem. I have a brand new MacBook Pro 2017. After doing the recent update, my Finder constantly locks up and I have yet to find a way to fix this other than rebooting (if the computer allows me to). If I drag a file to or from the Finder window, I get the spinning wheel and it never ceases. It will lock up my other programs as well and I have to force quit everything but doesn't allow me to quit the Finder. Because it doesn't let me quit the Finder, I can't shut down other than holding down the power button. I have had nothing but problems with this computer.

Jan 17, 2018 4:03 AM in response to Ugisv

Out of curiosity, why are you using Windows firewall in a LAN environment? I find it only causes problems, not only for Macs but also unexplained connection issues for Linux and other Windows computers. Surely you have a firewall for between the LAN and the WAN, right?


@User462. I probably shouldn't have either but users were complaining so much that I pretty much had to if there was a fix. I justified it in my mind that 10.13.2 was just a beta and these all are a step in the right direction.

Jan 17, 2018 4:26 AM in response to brycesteiner

why I use Windows Firewall...

actually, no reason at all.

Setup for this office is the most basic in the world:

1 Win10 PC with LAN connection to a 4G router. This is used by a one guy for work and stores files for everyone, so is a server

3 Win 10 Laptops that are there from time to time

1 Macbook Air

All laptops use/modifies/works with files on the server


Are you suggesting to try some other firewall?

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Finder keep crashing on Mac Os High Sierra

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