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Slow Wifi on iPhone X

I recently purchased an iPhone X. All is well except for the wifi speed. Its slow on the iPhone. I have 40 mb connection but the speed test shows around 15 Mb normally. Apps are also slow to load such as Instagram. Net is working fine on other devices such as my old iPhone 6s, iPhone SE, iPads and macbooks. Its something with iPhone X.

I have tried forget the network and join again, reset network settings, hard restart iPhone but no luck. Anybody else facing the same issue? Any solution for this?

iPhone X, iOS 11.2

Posted on Dec 13, 2017 7:08 AM

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Posted on Dec 13, 2017 1:42 PM

There may be an issue with the firmware on your router and its compatibility with the phone or the phone's software.


Try it on a different network and see if you get the same results.


If your router is dual band, test the results on the other band.

58 replies

Apr 25, 2018 6:37 AM in response to kashif789us

found a solution that works. I’ve reported it to Apple as it’s not acceptable.


Tested my iPad, iPhones 6S and 7 and all get around 300mb. iPhone X about 140mb. Same problem for ages. Apple replaced the phone but no change and set up as new phone.


Solution: in my router settings I changed the 5g signal channel from the default 20/40mhz to 20/40/80mhz setting and now all phones consistently get 300mb connection

May 15, 2018 8:15 PM in response to joeyfromnorthport

I’ve done exactly this with the same result: naming the 5G band on my time capsule and switching to that band more than doubles my download speed as does turning off Bluetooth. Am I likely to see reduction in speed over time? Will I likely have problems with WiFi outside my home? Will having apple replace with a new x likely fix the problem?

Jul 21, 2018 6:10 AM in response to madra31

Another solution is to ensure your router or switch is not prioritizing traffic such as with QOS. Many consumers are now purchasing professional grade routers which often have QOS-like features enabled by default resulting in deprioritized speed to devices like iPhones.


A prime example which is becoming more common in product complaints is seen with devices like the Edgerouter series. Very strong pro-sumer type equipment but consumers expect it to work out of the box.


In order to achieve both full internet speed and fully capable speeds to devices, two things must be done. The first is hardware offloading and the second is disabling smart queue for traffic-policy . For the Edgerouter series, both must be done by CLI which is extremely simple. Googling each will give you clear instructions for the router you have.


More often than not, it is not the iPhone but something simple like this in the home network that consumers would never suspect nor ever know how to fix. If not on a home network then one must accept the Wi-Fi speeds provided and recognize it isn’t typically the iPhone.


Best wishes!

Aug 3, 2018 4:35 AM in response to Dogcow-Moof

Using iPhone X at home on WiFi. Phone was working fine. Then nothing will download or update Twitter etc. turned off WiFi on phone and then turned it back on and boom everything starts loading quickly again. Sure sounds like iPhone X to me. Had an 8 before this and never had issues at home with WiFi. Have changed nothing non router. Apple needs to get their **** together. This phone *****.

Slow Wifi on iPhone X

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