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Question: My phone is glitching a lot and I just got it about 6 months ago. What do I do to fix it?

My iPhone 6+ has been glitching and freezing. I’ve tried restarting it but it does the same thing. It’s not cracked and I haven’t dropped it. I asked my friends if their 6’s were doing the same thing and they said yes. I’ve only had my phone for about 6 months. So this is really irritating.

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Dec 13, 2017 2:37 PM in response to Bove123 In response to Bove123

Assuming you have done a forced restart, the next thing to try is to reset all settings.


If that does not help connect to iTunes and do a restore.


If you still have problems at that stage make an appointment at the Genius Bar to have the phone evaluated.

Dec 13, 2017 2:37 PM

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Dec 13, 2017 3:37 PM in response to Bove123 In response to Bove123

In addition to the excellent advise provided by Madra31, I would suggest you try doing a restore before calling the Apple Store. To do the restore connect it to your computer and then using iTunes on the computer and restore it. See if that helps. If not it is time to call your local Apple Store to set up an appointment with them so that they can examine and determine what the problem is. They will tell you your alternatives afterwards.


As far as all of friends having problems that really doesn't carry much weight with me. The vast majority of the iPhone owners are actually seeing less problem rather then more.

Dec 13, 2017 3:37 PM

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Dec 13, 2017 7:14 PM in response to Allan Eckert In response to Allan Eckert

I've had the same problem happen over the last two months or so. The phone acts like its haunted lol. I sit and watch the screen turn white, open apps, make calls, text people (does not send), screen locks, etc. It's crazy. I came here to see if anyone else was havying the same problem. Thanks for the advice...I hope it helps my situation. I don't want to have to buy a new phone. 😫

Dec 13, 2017 7:14 PM

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Question: My phone is glitching a lot and I just got it about 6 months ago. What do I do to fix it?