iOS 11.2.1 problems

I have the same problems , Plus my texting is failing and my phone shuts down for no reason , also get windows popping up say accessory may not work with this phone.

I have a 6s which worked fine till I downloaded the 11.2.1 update . Battery is only 8 months old.

I took my phone to the Apple store on Tuesday in Cherry Hill New Jersey and all they did was reset my phone to like new , and you will know how much trouble that is resetting all your programs and apps . And to top it all off the process did nothing except make the problem worse .

What ticks me off is they know they have a problem and when I got there they were asking me questions like did you drop your phone did your phone get wet did you download any questionable programs while you were on the Internet . I’m going back to Apple next week , they will probably try to talk me into trading in my phone for a lousy $150 on a $1000. X .

Apple just fix the problem you caused we all can’t afford a new phone every year .

Well this is the first thing mentioned that makes any sense .

Battery is the last issue that I’m having any problems with and it only discharges at a fast rate randomly for no reason at all , And it’s becoming less frequent so I’m going To be patient and hope what you’re saying is true

thank you for your post

Hmmm... maybe. I have never experienced that with any other device. My old 3GS battery never showed any odd behaviour right up to the end (I had it nearly 5 years!). My iPad same... my MacBook Pro... same.

Last week I had some weird behaviour with Apple Music. I turned the phone off... which had plummeted to 24% battery from 50-odd% in a short space of time (hour of playing music only). When I turned phone back on battery was saying 34% charge!

So... we'll see. Thanks for the reply.

You bet :)

Hang in there and again, if any issues persist, you can always call in

I called in today to have them run a diagnostic and offer guidance on any things they feel may continually help improve performance, etc.

Tech was very thorough and efficient. I'm a chronic caller. I'll humbly admit it...I thought for sure I just might get shut down this time lol, but no. As always, I gained interesting tips and advice on top of my device status for one of my iPhones, while learning a few new things.

**Hoping your phone continues to get more stable as the days go by**

I understand. I've not had any issues regarding any iPads or the Macs I've owned after updating or restoring to the degree I have with my phones. They always need a bit of recoup and adjustment time, but no biggie.

I just prepare for it now and take extra steps that I'm usually more lax about, such as leaving an array of apps and browsers open. But, I'm not obsessive about it. Life keeps me busy worrying about other things, like most of us.

Glad you brought up Apple music. Had a similar issue. I called, like I typically do, after I tried a few things on my own. I uninstalled & reinstalled the app. Come to find out, I ran out of iCloud storage so I upgraded straight away, as I do really like & prefer icloud for backing up and syncing. Then, I found out iCloud music library decided to turn itself off....good Lord...lol.

Needless to say, after ugrading my storage, force restarting my device, then re-enabling iCloud music library, my app is running smooth once again.

Ref the battery though? Omg....my music apps take a toll on my battery. Pandora has it beat though, but the worst ones that drain my battery so very quickly are my social media apps. Just Facebook alone depletes it. Then, I thought about it. Facebook updates very often, as do other social media apps....usually not a problem. However, Facebook for example now integrates tons of memes with motion now (they're no longer static) and worse, videos t/out the timeline that play regardless of clicking on them. It's no wonder it kills my battery percentage! All of that motion is ridiculous yet what do I still do? I check Facebook daily....I use it very little when I open it, but all of that movement within the app, along with graphics and much much more, is like 6-7 apps in one using my battery and my phone's processor :/

I plug in now though. There are so many other apps that do the same thing, including my weather app...they have several similarities, such as integrated media in various formats, graphics, etc. I love updates but the app features now are really giving my phone a run for it's money. But, I'll deal. I like my apps and I come attached with a charger at the hip so to speak....I'm prepared. Bring it on, app developers! 😂😁

A little update: after I clean install 11.2.5 without any backups, after several days the reboot issue returns. No panic-full message, but the only info I could get from stacks analytics is:

reason: "sosd timed out connecting to imagent"

I don’t know what’s causing this. If anyone has ever encountered and solved this problem, I’ll be very helpful if you could share it.

Hi hyuei,

Last I recall, Imagent is used for FaceTime and similar apps to receive incoming/outgoing images typically. I'd look a bit more into this however and adjust based on your needs.

For timeouts overall, check your internet and WiFi connections on your phone and/or computer if connecting to iTunes when this occurs, for example.

Troubleshooting here may just resolve it.

Best of luck :)

I see, thanks for your info. I did see a strange behavior though: whenever my phone rebooted, there will be a (!) badge on my Messages app. I already deleted all my message, but could it be that I am having some message stucked?

Also, I am stuck at imessage and facetime activation right now for several weeks, could it be connected anyhow? (But I still got rebooted when the imessage is active, though)

Also: heavy internet usage sometimes did make the 5S reboot. Today I was flipboarding and after flipping for about 20 min, it got stuck and boom, reboot.

Thank you so much for your kind help. I was trying to tweak the imessage activation these past few minutes and boy, I already got like 5 reboots in these past few minutes. Actually this reboot problem comes when my imessage was activated, so I tried to disable it and the reboots still occurs. I decided to turn it back on-but it never did activated. Before, my phone number shows at the send&receive, greyed out with spinning circle. Now, after clean restore, my number didn’t even shows up in the send&receive.

Anyway, really thanks for the help and I’ll try to use your links first.

I have updated my 5S to 11.2.1 to 'cure' the shutting down issue... but... it's still doing it guys! I also have a suspicion that there's a problem with downloading to the phone from Apple Music.

Its an 18 month old 5S. Battery is fine. Or are you saying Apple say they shoild be replaced - under a program - to fix these iOS 11 problems?

I also updated on my iPhone X and have run into problems regarding my AirPods. They worked fine yesterday and now they won’t connect. Does anyone know of a patch or something?

This is happening to me too. Since I am not the only one I will wait for reply from Apple. In the meantime, this is annoying. Started happening with the previous update but it is worse now!

Mine is 2 months old iPhone 8 Plus here! Still bricked and rebooting. The reboots can be every few minutes to every time I launch an app starts over again with the reboots!!!