Issues after updating to ios 11.2.1

Get help

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

1. Make sure that Siri is turned on.
2. Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
3. If possible, connect your iPhone to a different USB port in your car.
4. Try a different Lightning to USB cable. Make sure that the cable is certified.
5. Update to the latest version of iOS.
6. Check your car’s manual for help. You might need to install firmware updates for your stereo.

I can no longer use car play since updating to ios 11.1.2. The volume control doesn't work even if it starts to play a random track. I can't select tracks and if by chance it does play a track it disconnects if a traffic broadcast interrupts. A bloody disaster. The whole reason I bought a 32gb phone was to play all my music in the car. It worked perfectly on ios 10.

I have a 2017 Trax with AppleCar play, it worked just fine with it plugged into the USB port. I really enjoyed it. My phone updated to 11.2.1 and now NOTHING!! I took my phone into the local Apple store, NOTHING!! Same charging cable plugged into the wall charges just fine, so it’s not the cable! Apple please fix this!!

I had CarPlay issues as well, after updating from 11.2 to 11.2.1 on iPhone X - what solved it eventually was going back to 11.2 - I know 11.2.2 was just released, but I don’t see any reason to upgrade just yet. CarPlay works flawlessly via wireless in my 2018 BMW M4 on 11.2, and it was quite frustrating to reinstall my phone multiple times (even tried the 11.2.5 beta) until I found the solution in going back to 11.2.

Hi Markusm, thanks for sharing. I had the same issue on my new MB 2018 GLA. I downgraded the phones (Iphone 6, 7 and 7+) to 11.2 but it still doesn´t work. Is there anything else I need to do??. I can´t understand how this is happening...

Unfortunately I don't know. I have the iPhone X and maybe there is also a difference between BMW's and MB's software in terms of CarPlay. iOS 11.2 has been stable for me in the M4 but somebody from BMW told me that other customers were complaining about CarPlay issues and that a network reset helped these customers (which I think I hadn't tried but should've been done automatically when reinstalling iOS).

Thanks for the info Markus. I seriously spoke with the MB garage and hope they'll push forward and get this solved.

When you reinstalled the iOS, did you restored the 11.2 version, I tried to do so but at the end, the phone forced me to install the 11.2.2 version, which is the most updated, even I had previously selected the 11.2 IPSW to begin the process.

Thanks again.

I did not restore from a backup - I basically downloaded 11.2 on my PC and installed everything fresh - I don't remember the links, but I know I found everything through google (signed iOS 11.2 and installation guide). It was a very simple process.

Strangely enough my problems with car play were fixed by upgrading to 11.2.1. It's working fine now. My phone is a 5s. The car is a 2012 Vauxhall Insignia Elite.