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My iPhone 6 Plus screen has been unresponsive for some time now. Grey lines keep appearing on the screen and I'm not able to answer calls. Kindly help!

Unresponsive iPhone 6 Plus touch.

Posted on Dec 14, 2017 11:54 AM

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Posted on Dec 14, 2017 11:58 AM

You can try the troubleshooting steps here, Get help with the display on your iPhone, iPad, or iPod touch - Apple Support


If that does not help, then make a Genius Bar appointment at the nearest Apple Store to have the device examined by Apple. They will explain your options from there.

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My iPhone 6 Plus screen has been unresponsive for some time now. Grey lines keep appearing on the screen and I'm not able to answer calls. Kindly help!

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