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Microsoft word 365 for mac

Hi, I have an important 5000 word dissertation almost finished on my Mac. Needs to be in fri 22 dec. yesterday I updated software not knowing the consequences. Having to pay is one thing but now my computer won’t recognise my username password or change it to pay for this program or reload my old one. I can’t finish my project. Pulling my hair out.

Anthony

Posted on Dec 15, 2017 2:29 PM

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1 reply

Dec 16, 2017 12:17 PM in response to Altonbay

You may want to talk to your professor about an extension. Always have your important documents backup on several media and in the cloud. I keep a recent copy of my important school documents on paper.


The more you mess with your computer, the move issues you may cause. You may want to take your computer to an apple store. First 15 minutes is free. You may want to call in advance for an appointment.


Not sure where the issue is. Doesn't your school have a help desk.


pay for what?

or change it to pay for this program or reload my old one.

Try getting the free open office


You can use this procedure to copy your document to a flash drive.

Do you have backup? if no, and you need to recover your data. See this link:

backing up from the command line via single user mode.

https://discussions.apple.com/thread/8101803?answerId=32357328022#32357328022

Get the Mac to set up an additional administrative account. You can then change the password on your old account. This will work all all releases of Mac OS X so far.

Start with your computer power off. Hold down command-s. Power on your computer.

Type in the following:

The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.

# Type the follow two instructions to access the startup disk in read/write. Press return after each command.

# in case of partial success repeat this command until errors go away.

/sbin/fsck -fy

/sbin/mount -uw /

cd /var/db

pwd

#List all files. The l is a lower case L.

ls -a

#The move command acts as a rename command in this format.

mv -i .applesetupdone .applesetupdone.old

# reboot your mac

shutdown -r now

Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

Limnos adds detailed explainations:

http://discussions.apple.com/message.jspa?messageID=8441597#8441597

Microsoft word 365 for mac

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