Yes, that what I meant. I click download, the fonts appear to install and then either immediately or shortly after they appear greyed out again as if not installed.
Here's the EtrecCheck report: I just did a basic report using the just checking option. Noticed a couple more issues flagged compared with the last time I ran
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-16 03:33:52
Download EtreCheck from https://etrecheck.com
Runtime: 2:05
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, 2017)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac18,3
1 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR4 2400 MHz ok
BANK 0/DIMM1
8 GB DDR4 2400 MHz ok
BANK 1/DIMM0
8 GB DDR4 2400 MHz ok
BANK 1/DIMM1
8 GB DDR4 2400 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n/ac
iCloud Quota: 43.84 GB available
iCloud Status: 4 pending files
Video Information: ⓘ
Radeon Pro 580 - VRAM: 8 GB
iMac 5120 x 2880
Disk Information: ⓘ
APPLE SSD SM1024L disk0: (1 TB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 315 MB
(disk0s2) <not mounted> [APFS Container]: 1.00 TB
USB Information: ⓘ
USB30Bus
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Western Digital My Book 25EE
My Book 25EE disk2: (3 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
dg3 Archive (disk2s2 - Journaled HFS+) /Volumes/dg3 Archive : 3.00 TB (2.78 TB free)
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
Tablet PTZ-430
X-Rite, Inc. ColorMunki Display
EPSON USB2.0 Printer (Hi-speed)
VIA Labs, Inc. USB2.0 Hub
USB31Bus
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Western Digital My Book Thunderbolt Duo
WDC WD20EURS-63S48Y0 disk3: (2 TB) (Rotational)
[Show SMART report]
EFI (disk3s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk3s2) <not mounted> [RAID]: 2.00 TB
Boot OS X (disk3s3 - Journaled HFS+) <not mounted> : 134 MB
WDC WD20EURS-63S48Y0 disk4: (2 TB) (Rotational)
[Show SMART report]
EFI (disk4s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk4s2) <not mounted> [RAID]: 2.00 TB
Boot OS X (disk4s3 - Journaled HFS+) <not mounted> : 134 MB
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 1.00 TB (504.68 GB free)
Physical disk: disk0s2 1.00 TB (504.68 GB free)
(disk1s2) <not mounted> [Preboot]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s3) <not mounted> [Recovery]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s4) /private/var/vm [VM]: 1.00 TB
Physical disk: disk0s2 1.00 TB
My Book Thunderbolt Duo (disk5 - Journaled HFS+) /Volumes/My Book Thunderbolt Duo : 2.00 TB (1.49 TB free)
Physical disk: WDC WD20EURS-63S48Y0 2.00 TB (1.49 TB free)
System Software: ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: about one hour
Configuration files: ⓘ
/etc/hosts - Corrupt!
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualhid (1.0.3 - SDK 10.9) [Lookup]
[not loaded] com.parallels.virtualsound (1.0.36 - SDK 10.6) [Lookup]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (13.2.0 43213 - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.netbridge (13.2.0 43213 - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.usbconnect (13.2.0 43213 - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.vnic (13.2.0 43213 - SDK 10.9) [Lookup]
/Applications/Toast 9 Titanium/Toast Titanium.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
[not loaded] com.roxio.TDIXController (1.7) [Lookup]
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Lookup]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.9) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 171 Apple tasks
[running] 111 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 180 Apple tasks
[running] 113 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-12-09) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-12-10) [Lookup]
[failed] com.extensis.FMCore.plist (Extensis - installed 2017-11-02) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-09) [Lookup]
[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2017-12-13) [Lookup]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Parallels, Inc. - installed 2017-12-09) [Lookup]
[running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-12-09) [Lookup]
[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-12-16) [Lookup]
[loaded] com.xrite.colormunkitray.plist (Shell Script 50aad7cf - installed 2016-09-26) [Lookup]
[loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2017-12-09) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-12-10) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)
[not loaded] com.crashplan.engine.plist (? 0 ? - installed 2017-12-10) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-13) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) [Lookup]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist (Parallels, Inc. - installed 2017-12-09) [Lookup]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist (Apple, Inc. - installed 2017-12-01)
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2016-02-16) [Lookup]
[running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12) [Lookup]
[loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-12-01)
[loaded] com.westerndigital.ErasePrivilegedHelper.plist (Western Digital Corporation Branded Products Group - installed 2017-12-10) [Lookup]
[running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2015-09-18) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-12-11) [Lookup]
[running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2017-08-24) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-12-09) [Lookup]
[loaded] com.parallels.mobile.startgui.launchagent.plist (Parallels, Inc. - installed 2017-12-09) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-16) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-12-14) [Lookup]
[not loaded] info.lokiware.attachmenttamer.cleanup.plist (Shell Script 2e1854c0 - installed 2017-10-25)
User Login Items: ⓘ
WDDriveUtilityHelper Application
(/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
ColorMunkiDisplayTray Application
(/Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app)
Postbox Application
(/Applications/Postbox.app)
CrashPlan menu bar Application
(/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
iTunesHelper Application (Apple, Inc. - installed 2017-12-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application - Hidden
(/Applications/Dropbox.app)
BetterTouchTool Application
(/Applications/Utilities/BetterTouchTool.app)
Internet Plug-ins: ⓘ
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2017-12-09) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-12-10) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-11)
WacomNetscape: 2.1.0-1 (installed 2017-12-09) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-12-09) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-09) [Lookup]
Flash Player: 28.0.0.126 (installed 2017-12-12) [Lookup]
FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-12) [Lookup]
GarminGpsControl: 4.2.0.0 (installed 2017-12-09) [Lookup]
Silverlight: 5.1.20125.0 (installed 2017-12-09) [Lookup]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-12-09) [Lookup]
User internet Plug-ins: ⓘ
ZoomUsPlugIn: 4.0.29656.0413 (installed 2017-12-09) [Lookup]
Safari Extensions: ⓘ
[not loaded] Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (installed 2017-04-21)
[not loaded] LastPass - LastPass - https://lastpass.com/ (installed 2017-09-08)
[enabled] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-12-10)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-11-27) [Lookup]
Trusteer Endpoint Protection (installed 2017-12-09) [Lookup]
WacomTablet (installed 2017-12-09) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.00 TB Disk used: 495.57 GB
Destinations:
My Book Thunderbolt Duo [Local]
Total size: 2.00 TB
Total number of backups: 31
Oldest backup: 10/12/2017, 04:33
Last backup: 16/12/2017, 02:48
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 495.57 GB X 3)
Top Processes by CPU: ⓘ
25% DropboxMacUpdate
8% CrashPlan
8% rapportd
7% WindowServer
3% CrashPlanService
Top Processes by Memory: ⓘ
2.06 GB kernel_task
1.32 GB CrashPlanService
1.10 GB CrashPlan
344 MB postbox-bin
320 MB mds_stores
Top Processes by Network Use: ⓘ
Input Output Process name
16 KB 68 MB CrashPlanService
174 KB 1 MB Dropbox
357 KB 6 KB FMCore
272 KB 42 KB mDNSResponder
83 KB 64 KB com.apple.WebKit.Networking
Top Processes by Energy Use: ⓘ
30.14 CrashPlanService
14.00 WindowServer
10.50 xrdd
10.22 CrashPlan
Virtual Memory Information: ⓘ
21.83 GB Available RAM
14.70 GB Free RAM
10.17 GB Used RAM
7.13 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
CrashPlan: (installed 2017-12-10)
CrashPlan PRO: (installed 2017-12-10)
BankID: 7.5.0 (installed 2017-12-11)
BankID: 7.4.0 (installed 2017-12-11)
Adobe Flash Player: (installed 2017-12-12)
Microsoft AutoUpdate: (installed 2017-12-13)
Microsoft PowerPoint for Mac: (installed 2017-12-13)
Microsoft Outlook for Mac: (installed 2017-12-13)
Microsoft Excel for Mac: (installed 2017-12-13)
Microsoft OneNote for Mac: (installed 2017-12-13)
Microsoft Word for Mac: (installed 2017-12-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-16 01:55:01 xrdd High CPU use [Open] [Details]
2017-12-15 18:06:22 Dropbox.app High CPU use [Open] [Details]
2017-12-15 13:17:06 CrashPlan.app High CPU use [Open] [Details]
2017-12-15 10:14:59 Adobe InDesign CC 2018.app Hang [Open]
2017-12-14 17:54:39 Postbox.app High CPU use [Open] [Details]
2017-12-14 01:02:51 Adobe Bridge CC 2018.app High CPU use [Open] [Details]