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User profile for user: mazt67
mazt67 Author
User level: Level 1
13 points

My battery usage not showing?

My battery usage never shows up it shows battery information will be available after using iphone for few minutes

Posted on Dec 15, 2017 10:44 PM

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4 replies
User profile for user: sterling r
sterling r
User level: Community Specialist

Dec 16, 2017 5:04 PM in response to mazt67

Hi there mazt67,

It sounds like you are going to Settings > Battery and you get the message that the info will be available in a little while in the 'Time since last full charge' section at the bottom. When you check this section when the phone is still at or near 100 percent charge this message is expected. If however you never see this update correctly even after a prolonged period of use, let's start by quitting the Settings app:

How to force an app to close on your iPhone, iPad, or iPod touch

Then restart the phone and use it for a while to see if this updates:

Restart your iPhone, iPad, or iPod touch

Have a good one!
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User profile for user: brenden dv
brenden dv
User level: Community Specialist

Dec 19, 2017 9:30 AM in response to mazt67

Thanks for the update mazt67. Since it is still not showing it seems to me that there is something not working right with the iOS software. Next we will reinstall it. First back up your phone to either iTunes or your iCloud account:

How to back up your iPhone, iPad, and iPod touch

Then use Recovery Mode as outlined in the following article to Update the phone:

If you can‘t update or restore your iPhone, iPad, or iPod touch

Once that is all done, let your phone fully charge and then use it for a few hours, perhaps a day and see if the battery info updates as intended. Let us know how that goes!

Take care.
Reply

My battery usage not showing?

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