Photo import using the apple photo adapters to import from an sd card no longer working well. It crashes periodically and the photo app has to restore the photos each time. Anyone have that problem and fixed it?

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Photo import using the apple photo adapters to import from an sd card no longer working well. It crashes periodically and the photo app has to restore the photos each time. Anyone have that problem and fixed it?

Photo import using the apple photo adapters to import from an sd card no longer works well since updating to 11. It crashes periodically and the photo app has to restore the photos each time. Anyone have that problem and fixed it?

iPad

Posted on Dec 16, 2017 5:27 AM

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Answer 1

jeremy_v

Community Specialist

Dec 17, 2017 6:17 AM in response to iPadKatie

Hello Katie,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble using an Apple Photo Adapter, and I have some information that may help.

Have a look at the article below to ensure you are using supported a photo format, and for some helpful troubleshooting steps.

Import photos using Apple camera adapters - Apple Support

If you run into any trouble, or if the symptoms persist, please reach out again.
Best Regards.

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