I did a reset on a very old ipad so I could give it away. The activiation screen comes up after turning on the ipad. It still wants me to activate using old ID but then says it doesn't exist. How do I clear so it can be reactivated?
iPad Wi-Fi
Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the receipt also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Reset Ipad
